

New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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All team members were very responsive, answered all questions and provided very detailed feedback when needed.
Reply from Henry Rice - New American Funding
November 15th, 2024 03:23 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The way they where making things easy and has time to explain in details what is needed at aby giving time.
Reply from Henry Rice - New American Funding
November 15th, 2024 03:20 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
It's not the people, it's the process. Necessary I understand but not fun. Henry and Lee both did well and I would recommend NAF.
Reply from Henry Rice - New American Funding
November 15th, 2024 12:13 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jason was excellent. He communicated well throughout the process. Jason was very responsive & knowledgeable as well.
Reply from Jason Lambert
November 5th, 2024 03:52 PM
I'm thrilled to hear that you found my communication and responsiveness up to the mark, Gary. Your kind words are much appreciated, and it was truly a pleasure to assist you. I'm always here at New American Funding if you ever need further...
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Reply from Scott Burger - New American Funding
November 14th, 2024 04:06 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Consistent communication and length of process time was reasonable
Reply from New American Funding - Carolyn Klep...
May 28th, 2025 09:10 PM
I'm thrilled to hear that you found our communication consistent and the process time reasonable, Lynda. Ensuring that our clients are well-informed and satisfied with our services is our top priority here at New American Funding. Thank you...
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Service & Efficiency was Top Notch.However, when it came to obtaining information & the Apprasial, the Team could have been more clear of who Exactly was asking for information. There were times I had to confirm with NAF that the 3rd Parties...
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Reply from Joe Olivere - New American Funding
November 14th, 2024 03:22 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
There was great communication throughout the process. Jason and Susan made this process very smooth and easy which made us feel very comfortable.
Reply from Jason Tiburzi - New American Fundin...
November 14th, 2024 02:38 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Both Henry and Crystal were eager, well informed, supportive, and did their utmost to provide me the best overall experience during the loan provider selection process.
Reply from Henry Rice - New American Funding
November 14th, 2024 02:22 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Paul was excellent
Reply from Paul Morgan - New American Funding
November 13th, 2024 11:22 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
2791–2800 of 5833
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing