New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Katie was extremely nice & helped through every step of the loan process. She was there anytime I had any questions.
Reply from Katie Underwood
November 25th, 2025 05:59 PM
Thank you for the 5-star rating! I really enjoyed working with you, and I appreciate your feedback.
Katie is amazing connecting with my clients!
She deserves a raise and her own support team behind the scenes so she can be customer focused! She is the bomb! :)
Reply from Katie Underwood
November 25th, 2025 05:59 PM
Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.
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New American Funding - Helene Knepper
NAF provided the highest quality of service along with highest level of communication. They made my refinance smooth and uncomplicated.
Reply from Helene Knepper
December 28th, 2024 03:12 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The overall rates were not satisfactory, higher than expected.
Reply from Chris Loughnane
December 28th, 2024 09:56 AM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Katie was the absolute best to work with. Her knowledge and communication skills made it an easy process. She was always there when we needed her assistance, such a hardworking individual and could tell everything from her was genuine.
Reply from Katie Underwood
November 25th, 2025 05:59 PM
I’m so grateful for your review! Working with you was fantastic, and I look forward to staying connected.
Communication was amazing! It did not matter what time of the day or night we sent messages, they ALWAYS returned or messages or calls in minutes or first thing in the morning. They answered our questions before we had questions.
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Reply from Scott Tillman
December 26th, 2024 05:37 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
From the start I wasnt sure if what i was contacted about was legit but trusting the team my deal is a life changer. The deal that the team presented me with and came to me about saved me so much monthly that I have breathing room. Both the...
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Reply from Jason Lambert - New American Fundin...
December 16th, 2024 12:56 PM
Hi Ferman, I'm absolutely thrilled to hear about your positive experience with New American Funding. Your trust in us means a lot, and I'm glad we could deliver a deal that provides you with some financial relief. Looking forward to working...
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New American Funding - Matt Gray
The loan document review process was challenging, at best. Numerous requests were made for additional information some of which seemed unnecessary. The day of and the day before closing there were things identified that could've been reviewed...
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Reply from Matt Gray
December 25th, 2024 04:53 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
The communication from Collin and Marlo
Reply from Collin Brown
December 24th, 2024 04:33 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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New American Funding - Lane Ward
I was able to get my funds and the agent was so nice and helpful in everyway to explain the process Iam very grateful too!
Reply from Lane Ward
December 24th, 2024 09:24 AM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
2701–2710 of 5832
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing