New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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New American Funding - John Bell
from the very beginning, I felt comfortable dealing with John. He made everything clear and understandable and talked me through everything.
Reply from John Bell
March 31st, 2025 02:11 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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New American Funding - Erik Elsasser
Very helpful with communicating and talking things through before we finalized everything.
Reply from New American Funding - Erik Elsasse...
March 30th, 2025 03:31 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Great communication- constantly kept up to date - easy to reach - answered any and all questions
Mike helped me a lot an was very knowledgeable and made things easy for me to understand. Diana was a little slow on responding an always needed things at last minute that wasn't something I hadn't done
Reply from Mike Caldwell
March 30th, 2025 12:23 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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New American Funding - Matt Gray
Great to work with and easy process
Reply from Matt Gray
March 29th, 2025 09:50 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
The process was very easy and what was needed for me was clearly explained. Staff was very flexible with my va as I tr
Reply from New American Funding - Robert Sevie...
March 29th, 2025 05:22 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
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New American Funding - Lewis Young
Communication, attention to detail, working to make the deal happen in the face of obstacles. Addressing all of our concerns in a timely manner.
Reply from New American Funding - Lewis Young
March 19th, 2025 03:51 PM
Kellie and Ken, I'm truly grateful for your kind words. It was a pleasure working with you and overcoming any hurdles together. Your trust and satisfaction mean everything to me, and I’m thrilled to have been able to address your concerns efficiently....
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Customer Service
Reply from New American Funding - Robert Sevie...
March 29th, 2025 12:38 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
My inexperience caused so many problems for everyone, especially Katie and Joselyn, Linda and I were beginning to have our doubts. Katie and Joselyn had so much patience with ME, if I could adopt both of them, I would. Love you Girls!!!!!!!!!!!...
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Reply from Katie Underwood
November 25th, 2025 05:59 PM
I really appreciate your positive feedback and look forward to staying connected!
Once we got on Track, Mike, You knocked it out of the park. Thanks to your team at New American. I have used New American before and sure I will use again.
Reply from Mike Caldwell
May 28th, 2025 02:36 PM
Thank you Thomas, I look forward to working with you again in the future
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing