New American Funding - Charlotte| Consumer Direct 's Cover Image

New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,814)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

Search Reviews

Write a Review

4.77

(5,814)

Filter by Date

Range

Filter by Rating

5 Star

88%

4 Star

3 Star

2 Star

1 Star

The underwriter made this whole process not a very pleasant one. Everything was so last minute with him leading us to close almost a week late. The things that he requested after our initial closing date were things that he already had access...

Reply from Mike Caldwell

July 3rd, 2025 04:58 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

How thorough and quick she would find answers for me

Reply from New American Funding - Katy Shelton

June 23rd, 2025 03:33 PM

I am thrilled to hear that you found my assistance thorough and prompt, Kevin. It was a pleasure helping you, and I appreciate your kind words. If you have any more questions in the future, please feel free to reach out.

Robert was excellent and very communicative during the entire process.

Reply from New American Funding - Robert Bell

July 3rd, 2025 02:43 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Colt was great! He really made a dream come true for my kids and I. We will never forget him.

Reply from Colter Coberly - New American Fundi...

July 1st, 2025 01:46 PM

I appreciate that greatly. You were so easy work with!

Michelle and team were amazing to work with! Communication was fantastic and I felt a aense sense of ease throughout the process of buying my first home. Highly recommend!!

Reply from Michelle Thula

November 12th, 2025 01:00 PM

Thank you for the fantastic review! I appreciate you putting your trust in me.

The lack of communication is ridiculous! Only contact anyone ever had with me is through email at the end of the day on Fridays if I was lucky

Reply from Tyler Smith

October 7th, 2025 08:29 PM

Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at ~~**************************~~ or 1-~~************~~.

Divah was super knowledgeable and made me feel at ease with my decision to move forward with the cash out refinance .

Reply from Divah Mae Mosley

July 3rd, 2025 01:39 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Joe was very accessible and responsive. I could not have asked for better customer service.

Reply from New American Funding - Joseph Bilod...

June 23rd, 2025 04:33 PM

Thanks, Jared! I'm really glad to hear you were happy with the customer service. It was great helping you out, and I really appreciate the kind words.

Nothing! Jason is the man! He made sure that all bases were covered! Thanks

Reply from New American Funding - Jason Lamber...

June 21st, 2025 06:54 PM

Thanks for your amazing review Jonathan!! I look forward to working with you again.

As a first-time homebuyer, I approached the process with a great deal of anxiety and uncertainty. However, from my very first conversation with my loan officer, James Higgins III, my concerns began to ease. James took the time to thoroughly...

Reply from James Higgins

July 1st, 2025 01:47 AM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

2071–2080 of 5814

About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

Disclaimer