New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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it was great because it was great
Reply from Henry Rice
July 5th, 2025 02:37 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
my experience with mani helping me to get where i hat to to get the house was great always available when i needed something letting me now of how the procces was going just on top with everything wee needed to get it done. really thankful...
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Reply from New American Funding - Manny Merlin
June 25th, 2025 02:40 PM
I'm thrilled to hear that your experience was positive and that I could assist you throughout the process. Being available and keeping you informed was my priority, and I'm grateful for your kind words. Congratulations on your new home!
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New American Funding - Charlotte| Consumer Direct
The actual worst experience of my life . Ended up getting screwed over in the end paying more a month than we had talked about the entire process but then was told by them that they never told us that number and played dumb because they messed...
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Reply from Owner
December 18th, 2025 09:56 PM
Hello Kory, thank you for reaching out to us regarding the concerns you have raised. Our records indicate you had contacted our Corporate Customer Service Department regarding similar claims and had been provided with our findings. Should you...
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Actually do what you say your going to do. And when you tell someone a number that they are going to pay monthly, don't try and screw them over in the end. Be honest and don't try to blame your mistakes on other people, let alone the buyers....
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Reply from Scott Tillman
July 5th, 2025 02:16 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Katie was extremely helpful to my family in getting us our home !!!! Thank you so much
Reply from Katie Underwood
November 25th, 2025 05:59 PM
Thank you for the fantastic review! I appreciate you putting your trust in me.
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Colter Coberly - New American Funding
Constant communication
Reply from Colter Coberly - New American Fundi...
July 1st, 2025 01:45 PM
Thank you!!! I'm happy I could help you get your home!
Laromy was great, he was very knowledgeable and helpful for my unique situation! I would highly recommend him.
Reply from Laromy Stratton
July 5th, 2025 12:58 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Collin Brown was awesome!!!!!!! Hope you are aware of how lucky you are to have Collin apart of your team. He treated me like family! Answered all my calls, kept me in the loop and at no point did I ever feel lost along the process. Collin...
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Reply from New American Funding - Collin Brown
June 25th, 2025 09:02 PM
I'm thrilled to hear that you had such a positive experience, Jeffrey. It was a privilege to assist you, and I'm glad I could make the process seamless and keep you well-informed. Your kind words mean a lot, and I appreciate your feedback....
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New American Funding - Helene Knepper
Zo, made the process very easy. We had a few minor bumps in the road toward the end, but Zo was very responsive to emails and calls and stayed in touch with us the whole time. He was great to work with!
Reply from Helene Knepper
July 4th, 2025 05:40 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Jason was very easy to work with. He always kept me informed on the loan process and he always responded within a reasonable amount of time, if not promptly, to any questions or concerns. I had a great experience working with him.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing