New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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New American Funding - Darryl Garth
This was an absolute horrible experience. I am not exaggerating when I say this was bad. From start to finish there was issues. I always had to reach out to get information. I was told a bunch of things that weren't true or just wasn't correct....
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Reply from Darryl Garth
July 9th, 2025 04:17 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
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New American Funding - Paul Morgan
Was able to get my funding on time before my going on vacation.
Reply from Paul Morgan
July 9th, 2025 04:17 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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New American Funding - Paul Morgan
The underwriters, need to do a better job, when it wants thing that has nothing to do with loan , it took 3 and half months to close on a erfi
Reply from Paul Morgan
July 9th, 2025 03:29 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
very Easy to get ahold of Jason and Susan and they both answered every question I had quickly
Reply from New American Funding - Jason Lamber...
June 29th, 2025 02:34 PM
Thanks Renee! I'm glad to hear that you found it easy to reach both Susan and me, and that we could promptly answer all your questions. Thank you for your positive feedback, and if you need any further assistance, please feel free to reach...
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Communication Jason contacted me on the Saturday followed up with me on Monday and any day after that that I needed him
Reply from New American Funding - Jason Lamber...
June 29th, 2025 02:35 PM
Thanks Terricka! I'm glad to hear that I could be of help and maintain consistent communication throughout the process. If you have any further questions or need assistance, feel free to reach out. Thank you for your kind words and 5 Star review!...
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Good service
Reply from Jason Scully
July 9th, 2025 01:07 AM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Washington didn't give up on me with my vredit creditz
He stuck around and helped me get to where I needed to be to get my home and I got clear to close. Washingis incredible.
Reply from Washington Ryles
July 8th, 2025 07:07 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Everything was very smooth with no surprises. My only constructive criticism is the way the concierge service is advertised vs the reality. The reality from my perspective is that the current model of the concierge service is more focused on...
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Reply from New American Funding - Robyn Rau
February 26th, 2026 12:02 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Katie goes above and beyond for all of my clients to make sure we get to closing! I LOVE working with first-time home buyers and Movement's downpayment assistance program is just incredible! Katie, thank you so much for all of your hard work...
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Reply from Katie Underwood
November 25th, 2025 05:59 PM
Your review means a lot to me! It was a pleasure working with you, and I would love to stay in touch.
Agents were not readily available
Reply from New American Funding - Robert Bell
July 1st, 2025 12:28 AM
I appreciate your feedback, Adekunle. I apologize for any inconvenience you experienced due to my availability. I strive to be accessible to our clients and will take your comments into consideration to improve our service. If there's anything...
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing