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New American Funding - Charlotte| Consumer Di..., NC

Charlotte, NC

4.77

(5,813)

Mortgage

Mortgage Loan Officer

Contact Info

(704) 448-0239

Charlotte, NC

https://www.newamericanfunding.com/branches/Charlotte

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4.77

(5,813)

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5 Star

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fairly easy and fast

Reply from Helene Knepper

August 13th, 2025 02:05 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Communication from processor to Jason and from underwriter. Total disaster. Would never recommend your company!

Helene is always quick to communicate and works hard to make everything go smoothly.

Reply from Helene Knepper

August 12th, 2025 05:35 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Nick Fendig, was very accessible, personalable and informative through the whole process. Diana our processor was thorough and made us feel that our deadlines were first priority.

Reply from Nick Fendig

August 12th, 2025 05:08 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

muy atento en todo el proseso

Reply from Rafael Jubiz

August 12th, 2025 03:12 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Nikki was outstanding, very thorough, and professional. I was always kept informed by both her and Adam step-by-step.

Reply from Adam Yang

August 12th, 2025 02:41 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Easily accessible Returned calls and emails quickly Kept me in the loop of everything with my application and loan

Reply from Matt Gray

August 12th, 2025 02:06 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Our loan ran into some snags, but they were both great at letting us know what was going on.

Reply from Latoya Byrd

August 11th, 2025 07:27 PM

I was told it would take a couple weeks and it took 3 months. Kept running into snags.

It just took too

Reply from New American Funding - Jason Lamber...

August 1st, 2025 04:20 PM

Lola, I appreciate your feedback. We got your loan completed as quickly as we could and I look forward to helping you again in the future!

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About

New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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