New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Attentive service
Reply from New American Funding - Jason Lamber...
October 5th, 2025 02:49 PM
I'm glad you found the service attentive, Martin. Ensuring that you're well-supported is very important to me. If there's anything else I can assist you with, feel free to reach out and I will do as well when I can benefit you again!
This is the second time I have had a client from NAF Homes that did not close on time. I dont think it is the loan officer in each case, I think it is your underwriting department dropping the ball in both cases.
Reply from Nick Fendig - Xpert Mortgage Team
October 7th, 2025 03:03 PM
Todd as the realtor it seems like you didn't know what was going on in your transaction. Title, as you were told, provided their documents less than 3 business days to the closing date and it was incomplete. This required us to go back and...
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communication
Reply from New American Funding - Robert Bell
October 5th, 2025 06:21 PM
Latisha, I appreciate your succinct feedback. Effective communication is something I strive for in every interaction. If there's anything more you'd like to discuss or any additional comments you have, please feel free to reach out. Thank you...
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Jason was very helpful right from the start. Returned calls and emails promptl. he made the loan process very smooth.
Reply from New American Funding - Jason Lamber...
October 5th, 2025 02:26 PM
Thanks for this great review, Jodi! Please reach out to me anytime for any questions moving forward.
Most all done over phone
Reply from Laromy Stratton
October 14th, 2025 05:04 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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Caroline Reiser
I had a difficult purchase that was a foreclosure auction which was just down the street from me. The house is for my daughter and would be a joint purchase. Caroline helped me every step of the way and although there was many delays due to...
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Robert Steigman
good communication.
Reply from Robert Steigman
October 14th, 2025 04:20 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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New American Funding - Charlotte| Consumer Direct
NAF doesn’t keep the promises they make. I would expect the process to take longer than you would expect with this company.
Promises made, promises not kept. We were told at the very beginning of the process, that a mobile notary/attorny will come to wherever we were. The first closing was made late Wednesday night to close the next day at 7pm. I received notification...
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Reply from Jason Tiburzi
October 14th, 2025 03:49 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
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New American Funding - Charlotte| Consumer Direct
Knowledgeable and great communicators. Never had a deal goes so smoothly for myself and my client. I will be recommending them to other clients looking to buy a house.
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About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing