New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Jennifer Conn
It was fine. Communication sometimes took a while. Nothing
Reply from Jennifer Conn
October 30th, 2025 02:03 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
From start to finish, the NAF team made this experience great! I didn't know what to expect in this process, but Washington was extremely supportive and helpful. So thankful for him!
Reply from New American Funding - Washington R...
October 20th, 2025 12:42 PM
Thank you! Enjoy your Home!!
Robert and Tasha were both great to work with. Very professional and knowledgeable. Both made the experience as easy and smooth as possible. Would recommend them to anyone and plan on coming back down the road.
Reply from Robert Bell
October 29th, 2025 03:16 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Washington felt as if he had my back like an old friend. Shae gave me a lot of non answers, or didn't respond at all to queries involving loan status.
Reply from Washington Ryles
October 20th, 2025 12:43 PM
Thanks Jared! Enjoy your Home!
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New American Funding - Charlotte| Consumer Direct
I brought an aplication to NAF for a home refinance. The appraisal was completed, and there was at least equity of $95,000 after the loan was processed. I was told there would only be a 2-3 week delay from what another company was going to...
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Reply from Owner
December 18th, 2025 07:03 PM
Thank you for reaching out to us, David, and bringing this matter to our attention. We regret to learn you recent experience did not meet your expectations. If you wish to discuss this matter further, please contact our Corporate Customer Service...
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Rhys Bonnin
I brought to NAF everything they needed to refinance a home loan, including an appraisal already done, and equity of $95,000 once the loan was completed. Continually over and over again they passed by the closing dates. I was told upfront it...
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John Eilers
As a first time home buyer who had no idea what was going on, John helped simplify it and helped me signif along the way.
Reply from John Eilers
October 29th, 2025 03:57 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
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New American Funding - Joe Olivere
Very helpful and made it an easy process
Reply from Joe Olivere
October 28th, 2025 05:11 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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Dante Carbajal - Network Capital Funding Corporation
BEING 100 PERCENT HONEST.....Being a cop for over 22 yrs i strive on customer service..I told Dante that customer service was the main reason I used your company...#1 example was u didn't use robo calling to gain my business...also Dante and...
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Reply from New American Funding - Dante Carbaj...
October 18th, 2025 06:36 PM
I appreciate your detailed feedback, Scarlet and Brad. It's rewarding to know that the focus on customer service was evident in your experience. I'm glad that both Zo and I were able to address your wife's questions and provide a comfortable...
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New American Funding - Charlotte| Consumer Direct
Laurie was great to work with. She was quick to respond & worked hard at putting a rush on documents when it came to an unexpected document technicality from the underwriter
1471–1480 of 5806
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing