New American Funding - Charlotte| Consumer Di..., NC
Charlotte, NC
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate ... Show More
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Esther Lawani
The first part of the loap processing was great. However, on the day before closing, I didn't get the closing amount need until less than 2 hour before closing. This was very stressful not knowing the closing amount needed and my closing date...
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Reply from Esther Lawani
December 22nd, 2025 06:10 PM
Rickey, I appreciate you sharing your experience, and I'm sorry that the communication fell short at such a crucial time. I understand how frustrating and stressful it must have been to receive the closing amount so close to the deadline. Ensuring...
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New American Funding - Scott Burger
Very helpful and made the process a breeze
Reply from Scott Burger
December 22nd, 2025 06:05 PM
I appreciate hearing that you found the process smooth and that I could be of help, Donald. It's great knowing that your experience was positive. Thank you for placing your trust in New American Funding.
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New American Funding - Charlotte| Consumer Direct
Our experience with Eric and Amy at New American Funding was extremely disappointing. Communication was almost nonexistent — phone calls from myself (the agent), the buyers, and even the title company consistently went unanswered. Nearly all...
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Reply from Owner
December 18th, 2025 02:12 AM
Hello Alexis, we would like to speak with you regarding the concerns you have raised. Please contact our Corporate Customer Service Team directly at ************, ext. 7100 to review this matter in further detail. We hope to hear from you soon...
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It was extremely frustrating to experience how my closing was handled. After Huyen took over my file, the process was marked by negligence and a clear lack of professionalism. She did not return my phone calls, nor did she respond to my text...
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Reply from Mike Caldwell
December 22nd, 2025 03:42 PM
Fabian, I sincerely apologize for the trouble and stress you faced during your closing process. It's important to me that you have a smooth and responsive experience, and I'm sorry we didn't meet those expectations in this instance. I'll be...
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Jason was always in contact and easily reachable and always very helpful
Reply from New American Funding - Jason Lamber...
December 10th, 2025 04:28 PM
Victor, I appreciate your feedback. I'm glad that staying in contact and being available to assist was beneficial for you. If you ever have more questions or need further help, feel free to reach out anytime and will as well!
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The process was smooth and straightforward
Reply from Joe Mincey
December 10th, 2025 04:55 PM
I'm glad to hear that you found the process smooth and straightforward, Gordon. It’s my goal to ensure things go as seamlessly as possible. If you need anything else in the future, feel free to reach out. Thank you for your feedback.
Very knowledgeable and amazing understanding that some people are not tec smart and he found ways around it to get everything done timely and efficiently.
Reply from Samuel Getachew
December 22nd, 2025 02:52 PM
I'm pleased to hear that my approach was helpful for you, Mary. It's important to me to find solutions that work for everyone, regardless of their tech comfort level. Thank you for your kind words, and feel free to reach out if there's anything...
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We had a wonderful process from start to finish and was actively informed as soon as anything occurred.
Excellent service.
Reply from Samuel Getachew
December 22nd, 2025 08:32 PM
It was my pleasure to ensure you were well-informed throughout the process, and I'm glad you found the service excellent. Thank you for your positive feedback, Robert. If there's anything more I can do for you, don't hesitate to reach out.
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New American Funding - Helene Knepper
It was overall a great process
Reply from Helene Knepper
December 19th, 2025 05:55 PM
I'm pleased to hear you had a positive experience with the process, Edward. If you have any further feedback or need assistance in the future, feel free to reach out.
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Always attentive to our clients’ needs and committed to providing solutions
Reply from Rafael Jubiz
May 4th, 2026 12:56 PM
Gracias Sr Castro.
1211–1220 of 5800
About
New American Funding – Charlotte provides informed advice and mortgage lending services to homeowners and future homeowners. Charlotte mortgage lenders takes their lead from our founders and owners Rick and Patty Arvielo who are passionate about helping homebuyers in the Charlotte community and across the country realize their dream of home ownership. Our dedicated team is proud to serve the people of Charlotte, NC as a reliable mortgage bank from the loan origination stage to the actual funding. We serve clients of all backgrounds and believe Charlotte is better off as a whole when more people purchase homes here and contribute to the fabric of our neighborhoods.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing