Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Highly recommend! Amber's knowledge of the home buying process was very impressive. She always responded quickly to our questions and was very patient and helpful, guiding us through each step. Many thanks to Amber and Jake for being the DREAM...
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Reply from Amber Keeton
February 19th, 2026 06:09 PM
I appreciate your kind words, Chad. It's great to hear that you found my guidance through the home buying process beneficial. I aim to respond promptly and provide the support needed throughout each stage. Jake and I are glad we could help...
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Communication skills are great! answered all questions I had professionall.
Reply from Karl Bowcutt
February 19th, 2026 01:40 PM
I'm happy to hear that my communication skills met your expectations, Sebastian. Being able to answer all your questions professionally is something I strive for. Thank you for your kind words.
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Vwrey personal, very actively helpful, very honest and friendly.
Reply from Amber Keeton
February 19th, 2026 08:27 PM
Everett, I appreciate your feedback. It's important to me to maintain a personal and honest approach, while actively assisting wherever I can. Should you ever need further assistance or have more questions, feel free to reach out. I'm here...
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I rate her at the top.
Reply from Timmery Sampson
February 9th, 2026 07:41 PM
Thank you for your feedback, Keith. I truly appreciate your support and am glad to know you feel positively about my services. Should you need any assistance in the future, please feel free to get in touch.
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She Is very knowledgeable , highly recommend her to anyone looking for a trustworthy and efficient loan officer .
Reply from Amber Keeton
January 29th, 2026 03:03 PM
I'm grateful for your recommendation, Manuel. It's important to me to provide both trust and efficiency in my work as a loan officer. If you ever have more questions or need further assistance, please don't hesitate to reach out. Thank you...
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Amber is an outstanding lender and a huge asset to both me and my clients. She is extremely knowledgeable, communicates clearly, and is always on top of every detail. She consistently gets back to me and my clients quickly to address any questions,...
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Reply from Amber Keeton
January 27th, 2026 05:02 PM
Thank you for your generous feedback, Jacob. I'm pleased to know that my efforts to communicate clearly and address every detail have made your lending experience smoother. Responsiveness and professionalism are priorities for me, and I'm glad...
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The process was easy and came together faster than expected.
Reply from Karl Bowcutt
January 20th, 2026 03:27 PM
I'm pleased to hear that the process felt easy and progressed quickly for you, Daniel. Ensuring a seamless and efficient experience is always my goal. Thank you for sharing your thoughts.
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Great communication!
Reply from Amber Keeton
January 19th, 2026 06:37 PM
It's fantastic to hear that you appreciated the communication during your experience, Chris. Keeping everyone informed is something I strive to do consistently. If there's ever anything else I can assist with or any questions you might have,...
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They had a lot a patience with everything
Reply from Karl Bowcutt
January 15th, 2026 03:49 PM
Joanna, I’m glad to hear that you found my patience helpful during the process. It's important to me that my clients feel supported and understood, no matter the challenges. Thank you for your feedback.
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Yes she was very professional and courteous.
Reply from Amber Keeton
January 15th, 2026 06:20 PM
I appreciate your kind words, Clyde. It's my goal to maintain professionalism and courtesy in every interaction. If you have any more questions or need further assistance, feel free to contact me. Thank you for choosing Highlands Residential...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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