Idaho Falls, Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Amber kept in touch with us all through the process. Answered all of our questions and then some. She called back immediately if she was busy at the moment. Amber is the sweetest to work with, and felt like a friend when we were done and owned...
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Reply from Amber Keeton
August 5th, 2026 03:04 PM
Michelle, thank you for your kind words and wonderful feedback. I'm glad to hear that you felt supported throughout the process and that I could be of help with your questions. It means a lot to me that you consider me like a friend, and I...
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Amber and her team were on top of everything from the the beginning to closing! We didn't miss a beat and the process was as smooth as I could imagine! Thanks Amber!!
Reply from Amber Keeton
August 3rd, 2026 01:15 PM
Steven, I'm grateful for your positive feedback. It's wonderful to hear that the process went smoothly for you from start to finish. Thank you for trusting my team and me throughout your journey!
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Thank you for all your hard work.
Reply from Amber Keeton
July 31st, 2026 05:29 PM
Rachel, I appreciate your kind words. I'm pleased to have been able to assist you.
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Communication was very straightforward and easy with Karl. He helped us get a good rate for our mortgage and the process was painless.
Reply from Karl Bowcutt
July 23rd, 2026 06:08 PM
I'm happy to know that the communication was straightforward and easy, Luke. It's great to hear that I could help you secure a good rate and make the process painless. Thank you for your kind words!
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Having been a VP of loan administration for a large S& L that specialized in single family home loans, I was appalled by required data, some very redundant, and not at all really needed for qualification. Also, pedantic and asking for information...
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Reply from Amber Keeton
July 20th, 2026 05:10 PM
Frank, I understand your concerns about the data requirements and appreciate your feedback. If you would like to discuss this matter further, please feel free to reach out to me directly. I'm here to help address any questions or concerns you...
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Everyone on the team worked so hard to help us get what we needed submitted for the loan. The process went smoothly, and we could contact the team very easily.
Reply from Karl Bowcutt
July 20th, 2026 04:42 PM
I'm pleased to hear that the process went smoothly for you, Gabrielle. It's nice to know that you found it easy to contact the team and get the support you needed. Thank you for sharing your experience with us!
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Amber is the best
Reply from Amber Keeton
July 17th, 2026 04:24 PM
Brytne, thank you for your kind words. I'm glad to know that you had a positive experience with me. If there's anything more I can do for you, please let me know.
Timmery was very helpful and prompt in answering all of my questions and with filing . she made it very easy for me.
Reply from Timmery Sampson
July 16th, 2026 05:23 PM
Zachary, I'm pleased to know that you found my assistance helpful and prompt. Making the process easy for you is always my goal. Thank you for sharing your experience!
Timmery was absolutely amazing to work with! She answered every question and kept me informed every step of the way. I will absolutely recommend her to anyone and everyone!
Reply from Timmery Sampson
July 15th, 2026 04:58 PM
Sarah, I'm grateful for your kind words and recommendation. It's great to know that you felt informed and supported throughout the process. Thank you for sharing your experience!
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Communication was great & experience was amazing
Reply from Karl Bowcutt
July 13th, 2026 01:39 PM
I'm grateful for your positive feedback, Savannah. It's great to know that the communication and overall experience met your expectations. Thank you for taking the time to share your thoughts!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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