Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Amber was easy to work with and had great communication with us.
Reply from Amber Keeton
March 9th, 2026 06:31 PM
Craig, thank you for your kind words. I'm glad to hear that you found working together to be easy and the communication effective. If there's anything more you need or any questions that arise, please don't hesitate to get in touch.
Timmery was absolutely wonderful to work with. We will never go through a conventional financial institution again. Excellence beyond any we have seen or experienced. Highlands Mortgage is the best!!!
Reply from Timmery Sampson
March 9th, 2026 05:47 PM
Dean, I truly appreciate your kind words. It's rewarding to hear that your experience with me and Highlands Mortgage surpassed your expectations. I'm always here to assist you, should you need any further help in the future. Thank you for choosing...
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Timmery was incredible to work with! Her communication was top notch ! I would love to work with her again ❤️
Reply from Timmery Sampson
March 6th, 2026 06:45 PM
I'm glad to hear you had such a positive experience, Claire. Clear and effective communication is something I strive for, so it's wonderful to know it met your expectations. I look forward to the possibility of working together again in the...
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Working with my Karl was a great experience from start to finish. He was extremely prompt with responses, always gave honest and straightforward advice, and maintained a friendly, approachable attitude throughout the process. I always felt...
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Reply from Karl Bowcutt
March 3rd, 2026 04:15 PM
Mikal, I'm really glad to hear that your experience working with me was positive. Providing honest and straightforward advice, while maintaining prompt communication, is always my aim. I'm pleased that you felt informed and confident during...
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Everything
Reply from Karl Bowcutt
February 24th, 2026 04:16 PM
I appreciate your positive feedback, Jacob. Hearing that you're satisfied with all aspects of our service is encouraging. Thank you for taking the time to share your experience!
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Amber was absolutely amazing to work with!! After being referred to her by Adam Walz she did everything in her power to help my husband and I with getting a loan. Even being considered "high risk." We were going through a very difficult situation...
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Karl and his team made it a smooth and fast refinance.
Reply from Karl Bowcutt
February 23rd, 2026 06:41 PM
It's great to hear that the refinance process was smooth and quick for you, Camille. Making these experiences seamless is very important to me. Thank you for your feedback.
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Good communication, quick responses
Reply from Amber Keeton
February 23rd, 2026 02:45 PM
Thank you for your feedback, Trenton. I'm pleased to know that you appreciated the communication and quick responses. If there's anything further I can do for you, please don't hesitate to reach out.
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Karl and his team Crushed it! They communcated cleary and timely and I can't wait to use them again soon!!
Reply from Karl Bowcutt
February 23rd, 2026 03:43 PM
I appreciate your enthusiastic feedback, Joe. I'm glad to know that you found the communication clear and timely. It's always my goal to provide such quality service. I look forward to the opportunity to assist you again in the future!
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We closed on time
Reply from Amber Keeton
February 23rd, 2026 02:26 PM
Thank you for sharing your experience, Jesse. It's great to know that the closing went smoothly and on schedule. If there's anything else I can assist you with, feel free to let me know.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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