Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Great customer service. Amber went above and beyond helping us navigate thru all the ups and downs always going the extra mile. Even meeting us on a Saturday because of our crazy schedule. I will always highly recommend Highlands to everyone....
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Reply from Amber Keeton
April 10th, 2026 04:07 PM
Thank you, Karen, for sharing your experience. I'm grateful to know that my efforts to accommodate your schedule and assist you throughout the process were helpful. Your willingness to recommend Highlands means a lot to me. If you ever need...
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Karl and team were very responsive and always had the information I needed when questions came up. I felt like my best interest was the top priority. Thank you!
Reply from Karl Bowcutt
April 1st, 2026 03:13 PM
I'm glad to hear that you felt well-supported and that your best interests were prioritized, Randy. Ensuring you have the information you need when questions arise is important to me. Thank you for your feedback, and I'm pleased I could assist...
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We were guided through our entire home purchase and the process was seamless.
Reply from Karl Bowcutt
March 30th, 2026 05:47 PM
I'm pleased to know that you felt well-guided throughout your home purchase, Clark. Ensuring a seamless process is something I strive for, and I'm glad to hear we achieved that for you. Thank you for sharing your experience!
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Our experience with Amber was awesome! she kept us updated throughout the entire process and was super helpful when we had any Questions!
Reply from Amber Keeton
March 30th, 2026 06:35 PM
Glad to hear you had a positive experience, Bryson. Keeping you updated and assisting with any questions you had was my priority. If there's anything more I can do for you, just let me know.
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Amber did an absolutely amazing job on this transaction! She was able to get my buyers through the lending process with speed.
Reply from Amber Keeton
March 30th, 2026 03:12 PM
Kelton, I appreciate your review. I'm pleased to know that the lending process went smoothly and that my efforts made a positive impact. If there's anything further you or your buyers need, please feel free to reach out.
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Karl and his team were amazing! They talked us through the whole process and answered all our questions! I would absolutely recommend him and his team to anyone looking to buy a house!
Reply from Karl Bowcutt
March 25th, 2026 02:17 PM
I'm pleased to hear that you found the guidance throughout the process helpful, TeOnna. Ensuring you had all your questions answered is a priority for me. Your recommendation means a lot, and I'm glad to have been of service during your home-buying...
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The constant cominnication and always being available for questions was very refreshing. This experience didn't feel like a business transaction but more a group of friends making sure we were taken care off from start to finish.
Reply from Karl Bowcutt
March 20th, 2026 03:58 PM
I'm pleased to hear that you felt supported throughout the process, Brian. Ensuring that our communication is consistent and accessible is important to me, and I'm glad it made your experience feel friendly rather than transactional. Thank...
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Timmery was exceptional to work with. Our interactions with her always seemed sincere and supportive. Timmery is an effective communicator and quick to respond. Her assistance throughout our home purchase process alleviated our worries. I can't...
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Reply from Timmery Sampson
March 16th, 2026 06:01 PM
Your kind words mean a lot to me, Luke. I'm pleased that I could support you through your home purchase process and help ease any concerns along the way. Effective communication is something I prioritize, so it's wonderful to hear it made a...
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Karl gave me excellent advice all throughout our working together and he is just a really friendly guy in general.
Reply from Karl Bowcutt
March 9th, 2026 03:52 PM
I'm pleased to hear that you found my advice helpful and enjoyed working with me. It's important to offer guidance and a friendly experience throughout the process. Thank you for your feedback, Collin.
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Amber went above and beyond for us when we needed questions answered and even made it her focus to let us know what to expect before moving forward with the lending process. She also informed us about which documents were needed and what steps...
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Reply from Amber Keeton
March 10th, 2026 03:28 PM
I'm appreciative of your feedback, Adriana. It means a lot to hear that I could assist you by keeping you informed throughout the lending process and beyond. Knowing that you will recommend my services to friends is particularly rewarding....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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