Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Amber was clear and transparent on all communications as usual!
Reply from Amber Keeton
May 20th, 2026 08:37 PM
I'm grateful for your kind words, Rebecca. It's good to know that my communication met your expectations. If you ever need further assistance, feel free to reach out.
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Amber was well educated on the process. She was patient during a brief difficult period during the process, which I greatly appreciated. She was prompt and communicated well! I would absolutely go through her again.
Reply from Amber Keeton
May 15th, 2026 07:01 PM
Thank you for your kind words, Barry. I'm pleased to know that my communication and patience were helpful during the process. It's appreciated to hear you'd choose to work with me again, and I'm here whenever you need assistance.
for
Amber is a pro. Great combination of knowledge and service. I had a lot of questions and she patiently answered them. Thanks Amber!
Reply from Amber Keeton
May 6th, 2026 05:03 PM
I'm thankful for your kind words, Robert. I'm glad I could assist with your questions and provide the service you needed. If there's anything else you need, feel free to reach out.
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Karl was a very caring and thoughtful person! Very knowledgeabl and giving great advice!
Reply from Karl Bowcutt
April 20th, 2026 03:15 PM
Thank you, Adrian, for your kind words. I'm glad to hear that you found my advice helpful and appreciated the care and thoughtfulness I strive to provide. Your feedback is truly valued.
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Karl is always very quick to reply. He made sure we got the best deal.
Reply from Karl Bowcutt
April 20th, 2026 03:15 PM
I'm glad to know that my prompt responses and efforts to secure the best deal were helpful to you, Kory. It's great to hear that you had a positive experience. Thank you for your feedback!
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Communication was outstanding and he made us feel like he really cared for us
Reply from Karl Bowcutt
April 20th, 2026 03:15 PM
I'm grateful for your kind words, Thomas. It means a lot to know that you felt cared for and that my communication met your expectations. Thank you for trusting me with your needs.
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Karl's communication, understanding and patience made everything so much better during our home buying process. He truly cares for his clients and goes above and beyond. 10/10 service
Reply from Karl Bowcutt
April 16th, 2026 04:30 PM
Thank you for your kind words, Alyssa. I'm glad to hear that my communication, understanding, and patience made a positive difference in your home-buying process. It's always my goal to go above and beyond for my clients. Your feedback is greatly...
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Karl has wonderful customer service and communication skills.
Reply from Karl Bowcutt
April 16th, 2026 12:38 PM
Thank you for your kind words, Angelica. I'm happy to hear that my customer service and communication skills made a positive impression. It's important to me to provide a great experience for my clients.
for
Worked tirelessly to make sure everything went smoothly and ss simply as possible
Reply from Amber Keeton
April 14th, 2026 05:45 PM
Thank you for your kind words, Landon. I'm pleased to know that my efforts to ensure a smooth process were helpful. If you need anything else, feel free to get in touch.
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After being Passed over by other lenders with almost no effort from them. Amber was the one to put in the work it felt like she knew what she was doing. Other lenders just glanced us over and said sorry.
Reply from Amber Keeton
April 13th, 2026 08:41 PM
I'm glad to hear I could help, Warren. It means a lot to know that my efforts made a difference for you when others couldn't. If you have any more questions or need further assistance, please feel free to reach out.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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