Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
for
and his team were absolutely great to deal with. I have been dealing with Highlands residential mortgage now for quite a few years. Karl and his team are my go to every time I'm purchasing or refinancing one of my properties. are very knowledgeable...
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Reply from Karl Bowcutt
June 18th, 2026 05:52 PM
Michael, I'm grateful for your continued trust in me and my team at Highlands Residential Mortgage over the years. It's wonderful to know that our knowledge and approach have consistently met your expectations during your property transactions....
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Amber communicated clearly, made experience easy. Amber was very thorough and organized. Amber has great attention to detail and wanted to make sure all aspects of the process were correct. Amber was positive , friendly and encouraging. When...
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Reply from Amber Keeton
June 18th, 2026 08:59 PM
Julie, thank you for your kind words. I'm glad to hear that my communication and attention to detail made your experience a positive one. It's wonderful to know that even your bank manager appreciated the thoroughness and knowledge I bring...
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Karl has helped us with two mortgages loans in the last two years and has saved us ALOT of money! He has helped navigate closing on a loan internationally and guided us through changing loans so we can save! Thanks Karl! You are amazing!
Reply from Karl Bowcutt
June 18th, 2026 05:51 PM
I'm grateful for your trust and for allowing me to assist with your mortgage loans, Colette. It's wonderful to know that I could help you save money and navigate the complexities of international closing. Your kind words mean a lot to me, and...
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Amber went to bat for us over and over again. It felt like we had someone the genuinely wanted us to own our first home as much as me and my fiancée wanted it. Her communication skills and clarity on everything was as close to perfect as you...
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Reply from Amber Keeton
June 4th, 2026 02:25 PM
Cody, I'm grateful for your wonderful feedback. It means a lot to me that you felt supported throughout the process and that my communication and honesty made a difference in your journey to owning your first home. If there's anything else...
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Great communication unwavering support always answered questions and always took my calls. Always felt welcome to make the calls. Thank you, Timmery.
Reply from Timmery Sampson
June 1st, 2026 12:39 PM
Thank you so much for your kind words, Ruth. I'm glad I could provide the support and communication you needed throughout the process. It's important to me that you felt welcome to reach out anytime. If there's anything else I can help with,...
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Timmery is always responsive and right on top of it!
Reply from Timmery Sampson
June 1st, 2026 06:41 PM
Thank you, Starr. I'm happy to hear that my responsiveness made a positive impact on your experience. If there's anything else you need, please feel free to reach out.
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The people
Reply from Amber Keeton
June 1st, 2026 03:38 PM
I appreciate your feedback, Joseph. If there's anything specific you'd like to share or discuss, please feel free to reach out to me directly.
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Amber. We knew she is a very busy person, but she took the time to explain things when we needed. She really showed that she genuinely cares about her work and who she is working with. I've already recommended her to everyone I know who is...
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Reply from Amber Keeton
May 25th, 2026 07:15 PM
I'm pleased to hear that you felt cared for and supported, Leonel. It's great to know that my efforts to explain everything were helpful to you. Thank you for recommending me to others considering buying a home.
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Amber is great to work with! She is very knowledgable and great communication! My clients and I were very pleased!
Reply from Amber Keeton
May 22nd, 2026 04:56 PM
I'm thankful for your kind words, Hollie. I'm glad to hear that you and your clients were pleased with my communication and knowledge. If there's anything more I can assist you with, please feel free to reach out!
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Thank you amber and team you guys are awesome thank you for your time and dedication!
Reply from Amber Keeton
May 21st, 2026 06:57 PM
I appreciate your kind words, Angelica. I'm happy to know that you valued our time and dedication. If there's anything more we can assist you with, please let me know!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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