Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Timmery and the team at Highlands Mortgage were great to work with and always communicated exactly what we needed to do to keep the process moving. We closed on the exact date we set at the beginning. Highly recommend!
read more
Reply from Timmery Sampson
July 6th, 2026 03:51 PM
Kevin, I appreciate your kind words about my team and me at Highlands Residential Mortgage. I'm glad we could keep the communication clear and stay on track with your closing date. Your recommendation means a lot to us!
for
The whole process was swift and professional.
Reply from Karl Bowcutt
July 6th, 2026 01:27 PM
I'm glad to hear that the process was swift and professional for you, Zackery. Ensuring efficiency and professionalism is always a priority for me. Thank you for sharing your experience.
for
Karl was awesome to work with when we refinanced our house, I recommend him to anyone looking to buy or refinance a house! Great guy!
for
This was my husband and I's first time purchasing a home and Karl was such a great person to work with. He was always available and made sure to communicate clear and promptly when something needed to be done. Also the app that they have you...
read more
Reply from Karl Bowcutt
July 1st, 2026 06:19 PM
I'm glad to hear that your first home-buying experience went so smoothly, Riley. It's important to me to provide clear and prompt communication, and I'm pleased that the app was helpful in making the process easier for you. Thank you for choosing...
read more
for
Answered all my questions with no hessitation and explained everything in detail.
Reply from Karl Bowcutt
July 1st, 2026 06:20 PM
I'm grateful for your feedback, Savannah. It's important to me that all your questions were answered clearly and thoroughly. Thank you for trusting me to guide you through the process.
for
Great experienc.
Reply from Amber Keeton
July 6th, 2026 04:31 PM
Houston, I appreciate your feedback and am pleased to hear you had a great experience. If there’s anything more you'd like to share or if you need further assistance, feel free to reach out.
Very professional and was very good at communicating everything. Answered all if the questions I had and made sure I understood before I signed anything. Would definitely recommend all friends and family.
Reply from Timmery Sampson
July 3rd, 2026 04:52 PM
Thank you, Jace, for your thoughtful review. I'm glad I could effectively communicate and ensure you felt informed throughout the process. Your recommendation to friends and family means a lot to me!
Timmery is amazing! Her communication is incredible and I would recommend her every time!
Reply from Timmery Sampson
July 1st, 2026 02:36 PM
Claire, I appreciate your kind words. I'm glad to hear that my communication made a positive impact on your experience. Thank you for recommending me!
Timmery work very hard for me and kept me informed along the way
Reply from Timmery Sampson
June 26th, 2026 01:00 PM
I'm grateful for your feedback, Chad. I'm pleased to know that my efforts and communication kept you informed throughout the process. If there's anything more I can assist with, please don't hesitate to reach out.
for
Amber did a great job explaining all steps.
Reply from Amber Keeton
June 19th, 2026 05:40 PM
Thank you for the opportunity, Brian! It was a pleasure working with you.
21–30 of 441
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
Disclaimer
