Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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We were under a deadline and karl was always in communication with us. Karl met that deadline and we are so thankful for all his quick and curious response. Karl needed things and we knew we could count on Karl.
Reply from Karl Bowcutt
August 10th, 2025 07:15 PM
I'm pleased to hear that I was able to keep the communication consistent and help meet your deadline. It's important to me that you felt supported and could rely on me throughout the process. Thank you for your feedback, and I'm glad I could...
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I had a great experience working with Timmery. From start to finish, the team was professional, responsive, and incredibly helpful. They made the entire mortgage process smooth and stress-free, clearly explaining each step and ensuring everything...
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Reply from Timmery Sampson
August 10th, 2025 01:31 PM
I'm so glad to hear that you had a great experience, Coby. It was important to me to make the mortgage process as smooth and stress-free as possible for you. I'm pleased that the clear explanations and responsiveness made a positive impact....
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Karl was very helpful through out the process and very fast to respond to any questions we had.
Reply from Karl Bowcutt
August 7th, 2025 05:59 PM
I'm glad I could be helpful to you throughout the process and respond promptly to your questions. Ensuring that you felt supported and informed was important to me. Thank you for sharing your experience!
Timmery was great, very communicative throughout!
Reply from Timmery Sampson
August 7th, 2025 04:43 PM
I'm really pleased to hear that you found the communication effective throughout the process, Amanda. Thanks for sharing your experience. If there's anything else you need, please don't hesitate to reach out.
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Communication
Reply from Karl Bowcutt
August 6th, 2025 03:28 PM
I'm glad to hear that communication stood out during our time working together. Ensuring you had all the information you needed was important to me. Thank you for sharing your experience, and I appreciate your feedback.
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Amber was great!!! Underwriters not so much
Reply from Amber Keeton
August 5th, 2025 02:19 PM
Thank you for your feedback, Joshua. I'm glad to hear that you had a positive experience working with me. I understand that the underwriting process can sometimes present challenges, and I appreciate your patience. Your insights are valuable,...
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Great people to work with and on the ball about everything keep me up to daye date for everything even if it was something small 10 out of 10
Reply from Amber Keeton
August 1st, 2025 09:10 PM
Thank you, Antonio, for your wonderful feedback. I'm pleased to know that you felt well-informed and up-to-date throughout the process. It's important to me to ensure that even the small details are communicated clearly. Your kind words truly...
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Shes great at communication. We had some hiccups along the way, and she was able to navigate my client through them easily.
Reply from Timmery Sampson
July 31st, 2025 02:47 PM
I'm glad I could assist in navigating your client through the process smoothly, Starr. Clear communication is important to me, and I'm happy it was effective for you both. If there's anything more I can do in the future, please feel free to...
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Amber went above and beyond helping through the loan process.
Reply from Amber Keeton
July 21st, 2025 02:30 PM
I appreciate your feedback, Brian! Thank you so much for trusting me with your home loan and congratulations on the purchase!
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Karl went above and beyond anything I could have expected. Karl made everything super easy for me. Helped me out with down payment assistance and answered every call and every text message within just minutes. Even after hours and weekends....
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Reply from Karl Bowcutt
June 19th, 2025 12:48 PM
I'm thrilled to hear that your experience was exceptional and that I could assist you with your down payment and provide timely communication. Thank you for your kind words and recommendation. It was a pleasure working with you through your...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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