

Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Karl kept me in the loop during the whole process, explained everything clearly when I had questions, and is very knowledgable.
Reply from Karl Bowcutt
June 18th, 2025 02:28 AM
I'm thrilled to hear that you felt well-informed throughout the process and that my explanations were clear. It was a pleasure assisting you, and I appreciate your kind words about my knowledgeability. Thank you for choosing Highlands Residential...
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Knowledgeable, prompt & professional.
Reply from Karl Bowcutt
June 13th, 2025 03:40 PM
I'm pleased to hear that you found my service knowledgeable, prompt, and professional. It was a pleasure assisting you, and I appreciate your feedback.
I do a lot of business in real estate, and Amber is my go-to lender for all of it. In a market where so many lenders are lazy and noncommunicative, she's a breath of fresh air. She's responsive, creative, sharp, punctual, and an absolute pleasure...
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Reply from Amber Keeton
June 7th, 2025 03:34 PM
I'm thrilled to hear that you consider me your go-to lender for your real estate business. It's rewarding to know that my responsiveness, creativity, and punctuality have made a positive impact. Thank you for your kind words and trust in my...
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She was amazing at communicating with us and explaining things!
Reply from Amber Keeton
June 6th, 2025 02:39 AM
I'm thrilled to hear that you found my communication and explanations helpful. It was a pleasure working with you through the process at Highlands Residential Mortgage, Ltd. Thank you for your kind words!
Karl really made this experience much better than i expected. He was very quick to resond to questions and concerns and did everything in his power to make my experience the best! thank you Karl for all your work and attention to my account....
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Reply from Karl Bowcutt
May 31st, 2025 03:56 AM
I'm thrilled to hear that your experience surpassed your expectations. It was my pleasure to assist you, and I'm glad to know that my efforts made a positive impact. Thank you for your kind words.
Really enjoyed this team and everybody that helped along the way everyone work their tail off the last minute to get everything done made sure any hoop that came up they got me through awesome people awesome company appreciate everyone again...
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Reply from Karl Bowcutt
May 11th, 2025 12:16 PM
I'm thrilled to hear that you enjoyed working with our team at Highlands Residential Mortgage, Ltd. It was a pleasure to assist you, and I'm delighted that we could help you secure your home. Thank you for your kind words and appreciation.
Everything was great!
Reply from Amber Keeton
May 11th, 2025 11:53 AM
I'm glad to hear that your experience was great, Tyler. Thank you for the positive feedback. If there's anything more I can do to assist you, please feel free to reach out.
Karl was incredibly helpful with our home buying process. He promised that we'd get the house and he delivered! I really appreciate how straightforward he was with us about the whole process and that he worked hard to make adjustments when...
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Reply from Karl Bowcutt
May 4th, 2025 12:20 PM
I'm thrilled to hear that you found the home buying process straightforward and satisfactory. It was a pleasure assisting you, and I'm glad we could make the necessary adjustments to meet your needs. Thank you for your kind words and trust...
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I'm glad I used Highland Mortgage. Karl was very helpful through the entire process and answered any questions I had
Reply from Karl Bowcutt
April 18th, 2025 12:29 PM
I'm thrilled to hear that you had a positive experience with Highlands Residential Mortgage. It was a pleasure assisting you throughout the process, and I'm glad I could address all your questions. Thank you for your kind words.
Timmery Sampson made my experience just 100 times better from how great she was at communicating what needed to happen to her just being so kind.
Reply from Timmery Sampson
April 10th, 2025 05:08 PM
I'm thrilled to hear that I could enhance your experience and that you found the communication clear and helpful. It was a pleasure to assist you, and I truly appreciate your kind words.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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