Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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Karl and his team were awesome every step of the way!
Reply from Karl Bowcutt
September 22nd, 2025 12:41 PM
I'm pleased to know that you found every step of the process with my team and me to be positive. Your feedback is greatly appreciated, and I'm glad we could assist you effectively. Thank you for sharing your experience!
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Prompt attention to issues and questions
Reply from Karl Bowcutt
September 12th, 2025 09:57 PM
I appreciate you mentioning my prompt attention to issues and questions. It's important to me that you feel supported and informed at every step. Thank you for sharing your feedback!
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Amber was very helpful and took time to answer any questions we had. This was our first time purchasing a home and she was great at keeping us informed.
Reply from Amber Keeton
September 9th, 2025 02:19 PM
I'm glad to have been able to assist you during your first home purchase, Megan. Making sure you're informed every step of the way is important to me. If you have any more questions or need further assistance in the future, don't hesitate to...
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Great comunication and overall worked everything as needed to be
Reply from Amber Keeton
September 9th, 2025 12:04 PM
I'm pleased to hear that the communication and the process met your expectations, Dreyden. Ensuring everything works smoothly is a priority for me. Thank you for your feedback, and if you have any other questions or need further assistance,...
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Timmery was always available to answer questions (no matter how big or small) and explained everything in a way that was easy to understand. She kept us informed every step of the way. Thank you Timmery!
Reply from Timmery Sampson
September 7th, 2025 04:50 PM
Porter, I'm really glad to hear you found my explanations helpful and that staying informed throughout the process was valuable for you. Being available to address all your questions was my priority. Thank you for sharing your experience, and...
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Amber did a great job. She answered all my questions and was very professional.
Reply from Amber Keeton
September 6th, 2025 11:39 AM
It's great to hear that you found my assistance helpful, Jonathan. I'm glad I could address all your questions professionally. Your feedback is appreciated, and I'm here if you need anything further. Thank you for choosing me at Highlands Residential...
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Timmery was amazing! She had incredible communication throughout the whole process! Whenever we would text her to ask a question she would respond so fast ! She even made sure that we got the best interest rate for our new home purchase!I also...
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Reply from Timmery Sampson
August 28th, 2025 02:02 PM
Emily, I'm thrilled to hear that you had such a positive experience. It was really important to me to ensure you felt supported with clear communication and quick responses during the process. I'm also glad you found value in tracking your...
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Timmery was communicative, always one step ahead, took really good care of my clients! I will hopefully team up with her on future transactions!
Reply from Timmery Sampson
August 26th, 2025 05:38 PM
Thank you for the kind words, Nancy. I'm delighted to know that you felt supported and that I could keep things running smoothly for your clients. Teaming up again in the future would be wonderful. If there's ever anything more I can do for...
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Amber was amazing at communicating woth us with everything we needed to do and what she needed from us! We loved our expiriance with her assistance in getting us a house .
Reply from Amber Keeton
August 22nd, 2025 01:29 AM
I'm truly pleased to know that you had a great experience with the communication throughout the process, Cynthia. Making sure you’re informed and aware of each step is something I value greatly. It’s wonderful to hear that my assistance helped...
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Karl always was quick to respond and answer my questions and explain anything I had questions on or was confused about. Thank you.
Reply from Karl Bowcutt
August 18th, 2025 05:06 PM
I'm happy to hear that my responsiveness and explanations were helpful to you. Making sure you felt informed and supported was my priority. Thank you for sharing your experience; it was a pleasure to assist you!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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