Idaho Falls, ID
A Higher Standard of Lending
Idaho Falls, ID
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
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He was super easy to work with fast response and was in top of everything
Reply from Karl Bowcutt
November 3rd, 2025 05:52 PM
I'm glad you found working with me straightforward and appreciated my responsiveness. Staying on top of things is a priority for me, and I'm pleased that it made your experience smooth. Thank you for your feedback, Jacob!
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It's always easy with highlands mortgage cause everything is simplified into their app. The service is great and theit's very streamlined great service
Reply from Karl Bowcutt
November 3rd, 2025 05:53 PM
I'm pleased to know that you find the process with Highlands Residential Mortgage straightforward and efficient through our app. Making things simple and providing great service are priorities for me. Thank you for sharing your experience,...
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Karl Bowcutt is always available!!! He always picks up my calls even after hours and answers any questions I may have. I never feel like I have to wait on Karl.
Reply from Karl Bowcutt
October 30th, 2025 04:05 PM
It's great to know that my availability and responsiveness made you feel supported. I believe in being there for you whenever needed, so I'm glad to hear that my efforts have been beneficial. Thanks for sharing this, Kojak! I appreciate the...
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Efficient and communication was great!
Reply from Karl Bowcutt
October 28th, 2025 06:28 PM
It's great to hear that you found the experience efficient and the communication effective. Making sure everything runs smoothly and that you're well-informed is a priority for me. Thank you for sharing your thoughts, Blake!
Great communication, very helpful explanation of the process.
Reply from Timmery Sampson
October 24th, 2025 12:44 PM
Ivan, I'm glad to know you found the communication and explanations throughout the process to be helpful. Making sure that everything is clear and understandable is important to me. If you have any further questions or need more assistance,...
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Timmery is an excellent communicator, which makes all the difference! She was aware of our needs and concerns, and answered questions quickly. She is knowledgeable and gave us great guidance throughout the process. I would highly recommend...
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Reply from Timmery Sampson
October 20th, 2025 03:34 PM
Joni, I appreciate your kind words about my communication and guidance throughout your experience. Understanding and addressing your needs is always a priority for me, and I'm glad to hear that it made a difference for you. Thank you for recommending...
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easy to work with
Reply from Timmery Sampson
October 20th, 2025 01:42 PM
I'm pleased to hear that you found working with me easy, Adam. Our goal is to make the process as smooth as possible. If there's anything else I can assist you with, feel free to let me know.
Timmery was great with communication and didn't panic on closing day when their was communication issues with title. We still closed on time and all is good in the world 😊 Thank you!
Reply from Timmery Sampson
October 20th, 2025 07:11 PM
I'm grateful for your feedback, Jeffrey. Remaining calm and ensuring smooth communication, especially on critical days like closing, is very important to me. I'm pleased we were able to close on time despite the hiccups. If there's anything...
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Amber is my hero! She saved the day with another mortgage company was not true to what they could offer. Amber was transparent and kind.
Reply from Amber Keeton
October 16th, 2025 05:44 PM
Brooke, I'm pleased I could step in and provide the support you needed. Transparency and kindness are values I prioritize, and I’m glad they resonated with you. If there’s ever more assistance you require or questions you have, please don’t...
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The process was quick and easy. The communication was great. I am happy they were able to work with us.
Reply from Karl Bowcutt
October 3rd, 2025 02:51 PM
I'm glad to hear that you found the process quick and easy and that the communication met your expectations. It's important to me to make everything as accessible and clear as possible. Thank you for taking the time to share your experience,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Mountain Standard Time (MST)
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