Home Office, San Ramon, CA

San Ramon, CA

4.94

(4,429)

Mortgage

Mortgage Loan Officer

Contact Info

(925) 242-4400

San Ramon, CA

https://www.masonmac.com/home-office/

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4.94

(4,429)

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5 Star

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Charles is a great communicator and a pleasure to work with. He works hard to help the client get the best rate and terms. Charles is always available and his experience shows.

Reply from Charles Sterni

February 11th, 2025 06:57 PM

Kerry, thank you so much for your kind words. It was a true pleasure working with you as well, and I'm delighted I could help you secure a great rate and terms for your mortgage. I always strive to be available and provide the best possible...

Charles was kind to us, made us feel comfortable navigating our first time as homebuyers and was very easy to get ahold of. Thank you!!

Reply from Charles Sterni

February 11th, 2025 06:57 PM

Helping first-time homebuyers navigate the process is something I'm passionate about, and I'm so glad I could make the experience comfortable for you. Knowing you felt at ease reaching out is also really important to me. I appreciate you taking...

She was very on top of things and was very helpful in this whole process

Reply from Katerina Stephens

August 29th, 2024 10:05 PM

I'm thrilled to hear that you found our process helpful, Samantha. I always strive to stay on top of things to ensure a smooth experience for all of my clients. Your positive feedback means a lot to me and our team at Mason-McDuffie Mortgage....

Charles and his team are efficient, professional, and extremely communicative. Absolute confidence in all transactions. Thanks a bunch.

Reply from Charles Sterni

February 11th, 2025 06:58 PM

Thank you so much for your feedback Donna! We always enjoy working with you.

Katerina was on top of every matter from the start to the beginning. Her communication was outstanding. Overall experience was better than great! She was outstanding.

Reply from Katerina Stephens

August 21st, 2024 12:16 AM

Thank you so much for your kind words, Jason. I am thrilled to hear that your experience was more than great. It was a pleasure to work with Samantha and you . Your positive remarks truly mean a lot to me. We strive to ensure the mortgage process...

Jennifer was amazing! She walked me thru and explained everything to me. Answered all my questions and was quick to respond. I don't know if I could have done this without her. I'm truly grateful for all her hard work. I have my forever home...

Reply from Jennifer Patrick

August 20th, 2024 04:10 PM

Thank you so much for your wonderful review! It was my pleasure to guide you through the process and assist you in securing your forever home. If you ever have more questions or need further assistance in the future, don't hesitate to reach...

She came highly recommended and she did not disappoint! I loved her level of professionalism, communication and expert insight as she guided me through the entire process with understanding. She built initial rapport and kept me informed at...

Reply from Jennifer Patrick

August 19th, 2024 05:56 PM

I cannot express how much your kind words have touched me. It was my pleasure to guide you through this process and I'm sincerely looking forward to working with you again in the future. Please feel free to reach out if you ever have any questions...

Don explained everything to the smallest detail and stayed in contact with us via phone and email. It was a pleasant experience

Reply from Don Bartolomucci

August 19th, 2024 07:43 PM

I'm thrilled to hear that you had a pleasant experience, Monika. Making sure you're well informed and keeping clear communication are absolutely important to me. I'm glad I was able to provide that for you.

Jennifer is my go to lender. She is accurate and professional at every turn of a transaction. What she says is how it turns out. She receives my highest endorsement.

Reply from Jennifer Patrick

August 16th, 2024 03:43 PM

Thank you so much, George! It's always a pleasure working with you and I'm grateful for your trust in me as your lender. Your endorsement means the world to me, and I look forward to our continued partnership.

Jane Doe has received a review with 5 star rating from Kayley J

Reply from Owner

January 9th, 2026 09:44 AM

Thanks, Kayley!

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About

Since 1887, Mason-McDuffie Mortgage has operated under one idea: Your Financial Security Begins at Home. An employee owned company, Mason Mac works with one mission – to make the dream of home ownership a reality for our clients. We help to fulfill that dream every day from coast to coast. Over the years, we’ve made some changes to keep up with the times. Today, we work with the latest in technology to provide an efficient loan process for our clients. We utilize the latest in encryption and security services to maintain our client’s privacy and security, without sacrificing the convenience of a digital loan process. One thing that hasn’t changed is our focus on people and relationships.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

1887

Time Zone

Pacific Standard Time (PST)

Disclaimer

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.