Home Office, San Ramon, CA

San Ramon, CA

4.94

(4,424)

Mortgage

Mortgage Loan Officer

Contact Info

(925) 242-4400

San Ramon, CA

https://www.masonmac.com/home-office/

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4.94

(4,424)

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5 Star

97%

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1 Star

Just very easy to work with and patient with us when asking for all of our information

Steve did a great job with a complicated loan. Got it done within our timeline and clearly communicated throughout the process. Thanks Steve, great work!

Very professional

Reply from Katerina Stephens

February 18th, 2026 06:38 PM

Thank you for your 5-star review, Darlene! I appreciate your kind words. It was a pleasure working with you, and I'm glad you felt my approach was professional. If you ever need assistance in the future, please don't hesitate to get in touch....

Jane Doe has received a review with 5 star rating from Marycruz R E

Reply from Owner

November 24th, 2025 04:21 PM

Thanks for the great review! :)

Jane Doe has received a review with 5 star rating from Joyce O

Reply from Owner

November 18th, 2025 10:17 PM

Thanks, Joyce! :)

Julia Harford was incredibly knowledgable and insightful on our first home purchase. We felt we had a competitive rate, in addition to a loan officer who cared about us and our goals. Julia was around at almost all hours to answer questions...

Reply from Owner

November 18th, 2025 10:17 PM

Thanks for the awesome review, Amanda and CONGRATS on your first home purchase! :)

Julia was incredibly knowledgable and insightful on our first home purchase. We felt we had a competitive rate, in addition to a loan officer who cared about us and our goals. Julia was around at almost all hours to answer questions and was...

Nikki took the time to truly listen to my needs and requirements for my loan(s). She made more effort than I likely saw in the background of moving my loan through the process. Thank you Nikki!

Reply from Owner

November 13th, 2025 09:47 PM

Thanks for the great review, Gregory! :)

Katerina was super friendly but very professional and easy to talk to. She answered all of our questions and concerns quickly and easily, making the experience of being a first time home buyer fantastic!

Reply from Katerina Stephens

February 18th, 2026 06:41 PM

Thank you for your 5-star review , Tracey! I hope you are doing great . I'm really pleased to know that you found our interactions both friendly and professional. It's important to me that all your questions and concerns were addressed promptly....

Less document confusion between how signs what

Reply from Katerina Stephens

February 18th, 2026 06:44 PM

I hope you are doing great, Clinton! I appreciate your feedback. I understand that clear documentation is crucial, and we always looking for ways to make the process more straightforward. If there’s anything specific you’d like to discuss or...

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About

Since 1887, Mason-McDuffie Mortgage has operated under one idea: Your Financial Security Begins at Home. An employee owned company, Mason Mac works with one mission – to make the dream of home ownership a reality for our clients. We help to fulfill that dream every day from coast to coast. Over the years, we’ve made some changes to keep up with the times. Today, we work with the latest in technology to provide an efficient loan process for our clients. We utilize the latest in encryption and security services to maintain our client’s privacy and security, without sacrificing the convenience of a digital loan process. One thing that hasn’t changed is our focus on people and relationships.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

1887

Time Zone

Pacific Standard Time (PST)

Disclaimer

To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings.