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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Great communication and discussion about the options...and patience!...as we moved through a bridge loan and finally able to re-finance when our old house sold. Thank you very much.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear that you had a positive experience with the bridge loan and refinance process, Forrest. Patience is truly crucial in navigating these complicated processes, and I'm glad I could assist in making things smoother for you....
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Sandra always communicates with both realtors and is very professional. My client has used her several times before this and asked for her again on this recent transaction.
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thank you so much for this wonderful review, Shannon. I'm happy to hear that my communication made a positive impact on your experience. Your trust and confidence in my service means the world to me.
All went very smooth.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so glad to hear you had a smooth experience, Carol! I strive to make the mortgage process as seamless as possible for our clients at Thrive Mortgage. Your 5-star review is greatly appreciated and it was my pleasure to assist you. If you...
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She was very nice and easy to work with, if I had any questions she would answer them right away she wouldn’t make me wait.She is very nice and a happy person I enjoyed talking to her
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
I'm absolutely delighted to hear that you had a positive experience working with me at Thrive Mortgage. Your feedback truly means a lot as I'm committed to providing the best service to my customers. I'm glad that I could help answer all your...
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The communication with us and the timely manner she responded in.
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much for your kind review, Matthew! I am thrilled to hear about your positive experience. Ensuring open and timely communication is a top priority for me at Thrive Mortgage. Your satisfaction is what matters the most. I look forward...
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Deanna and Nichole were both very knowledgeable and walked us through every step. Worked very hard with the situation we are in currently and seen us through! Answered any and all questions and were always quick to respond. Thank you for helping...
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Reply from Deanna Galloway
August 28th, 2024 07:09 PM
I'm overjoyed to know that you had such a positive experience with Nichole and me. Your kind words and recognition make our hard work worthwhile. We at Thrive Mortgage understand that every situation is unique and we strive to provide assistance...
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The communication back and forth was the best I have ever experienced. The fact that she responded allll the time very quickly with my concerns or if I was confused. On any home purchase in the future this will be the person I come to 100%
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much for your glowing review, Taylor! I'm thrilled to hear that you felt well-served by the level of communication throughout your home purchasing process. It's my mission to ensure all my clients feel informed and confident every...
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Appropriate level of contact & very informative. Most up to date information.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm delighted to hear that you found our interactions informative and satisfactory, Shelley. It's always my key focus to provide up-to-date information and maintain the right level of contact with my clients. Your positive feedback means a...
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Communication with the client, the title company and the agents. Awesome!
The entire team was very quick with their responses even through the holidays. I entire process flowed so smooth. Thank you for making it an enjoyable stress-free experience.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear that you had such a positive experience with us at Thrive Mortgage, Travis! Our team always strives to provide swift and efficient service, and it's wonderful to know that we were able to make your process smooth and stress-free,...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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