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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
Top class service
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
I'm incredibly grateful for your positive feedback, Sean. It's wonderful to hear that you are satisfied with the service you received. At Thrive Mortgage, we always strive to deliver top class service and your 5-star rating is a true testament...
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Uploading documents in the portal was user friendly. Communication was clear, timely and always kind. Thank you for a perfect experience.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear that you found the process to be user-friendly and efficient, Kerri. Your kind words truly made my day! At Thrive Mortgage, we always strive to provide clear and timely communication to make the mortgage process as smooth...
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We have worked with Sandra four times now, and each time she has been a great communicator and has made sure that everything went smoothly on the day of close. We will continue to use her and refer her to others in the future!
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
It's been an absolute pleasure working with you all these times. Your trust and confidence in my work means the world to me. I will always be here to assist you and anyone you refer to me.Thank you for taking the time to provide such a wonderful...
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Erin is great at sending out updates and she is a wealth of knowledge.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm delighted to hear that you've had a positive experience with our services, Janis. I strive to keep my clients well-informed and empowered with knowledge throughout the process. Thank you for your kind words. Looking forward to assisting...
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Communication and follow through
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
I'm very grateful for your kind review, Darren. My goal is to ensure a smooth and successful process for my clients and your I'm thrilled to hear that you were satisfied. Please don't hesitate to reach out for any future mortgage needs. Thank...
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Great job!
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
Thank you very much for the review, Niels. I'm delighted to hear that you are satisfied with the service you received from us at Thrive Mortgage. Thanks again for the 5-star rating!
Service was very fast, our questions were answered quickly, staff was very friendly and knowledgeable, we were treated wonderfully. Excellent experience!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so thrilled to hear about your positive experience, Traci! It's always our mission at Thrive Mortgage to provide quick, knowledgeable service while making sure you feel valued and understood. Your kind words and excellent rating mean a...
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We have used Thrive before and once again Erin made it simple and she was great at answering our questions and concerns
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm so glad to hear that you had a positive experience with us at Thrive Mortgage, William. It's always wonderful to have returning clients and I'm thrilled that I was able to make the process simple and address all your questions and concerns....
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Deanna is professional and has good communication. She has a vast wealth of knowledge but also remembers to slow it down when the client needs more hand-holding.
Quick to respond!
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
I'm thrilled to know that you appreciated the quick response, Haley. Here at Thrive Mortgage, we always strive to provide the best service possible. Thank you for your kind words and the 5-star rating, it means a lot to me!
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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