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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Over the top communication and explanation of things. As a first time home buyer this was a very nerve racking process and Deanna and her team made it great
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
I'm thrilled to hear about your positive experience, Madison! I understand how the process of buying a home for the first time can be nerve-racking, which is why my team and I at Thrive Mortgage work hard to keep our clients well-informed every...
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Erin did a great job of being transparent with all of the information. She was prompt in responding to our needs. Overall, I wish we’d have gone with Erin sooner in our land/home building journey.
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I’m thrilled to hear that you found our process transparent and responsive, Eric. Your feedback is greatly appreciated. It was my pleasure to assist you in your home building journey. Thank you and I look forward to future opportunities to...
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Sandra is very knowledgeable. She gives great advice and loan options to my clients so they can choose the best way to move forward. Communication is one of her greatest strengths. She is always a pleasure to work with!
Reply from Sandra Krampota
August 28th, 2024 07:09 PM
I'm incredibly grateful for your kind words and stellar rating. It's always my top priority to provide knowledgeable advice and clear communication to all of my clients.I look forward to continuing to serve you and your clients in the best...
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The best on the game, thank you very much for everything
Reply from Erin Merryman
August 28th, 2024 07:07 PM
Thank you so much for your kind review, Obed! I am thrilled to hear that you had such a positive experience with me at Thrive Mortgage. Your rating and feedback mean the world to me. I try my best to provide all my clients with the highest...
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Erin was very helpful and very good about explaining all our options and being open with what would be the best way to go for different scenarios! Thank you Erin!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I am deeply moved by your kind words, Hannah. Knowing that you found our discussions helpful makes the hard work all the more worth it. I pride myself on clarity and transparency, and I'm glad to hear that you found this valuable in your experience...
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everything was quick and communication was amazing
Reply from Deanna Galloway
August 28th, 2024 07:09 PM
I'm so glad to hear that, Federico! Your positive feedback truly means a lot. I make it a point to keep my clients informed and the process straightforward. It was a pleasure working with you! If you need any further assistance, don't hesitate...
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Erin made the process of applying and buying the home better than expected. I was so nervous as expected, but she was willing to answer any and all questions. Her staff were also kind and helpful. Erin spent time explaining and reviewing the...
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Both Nichole and Deanna were very professional and pleasant to deal with. They were able to answer any questions we had. They both communicated with me anytime I had a question or giving them info they needed. Both of them were very patient...
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Reply from Deanna Galloway
August 28th, 2024 07:09 PM
Thank you so much for your kind words, Louis. I really appreciate you taking the time to share your experience with us—and I'm so glad to hear we hit the mark for you! Nichole and I work hard to meet expectations like yours, and we’re happy...
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Mrs Erin was really great, I would love to continue working with her in the further. Amber T
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm thrilled to hear such positive feedback, Amber! It was a pleasure working with you as well. I am here to assist you anytime you need help. I look forward to our continued relationship. Thank you for choosing Thrive Mortgage and for the...
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All of the staff are fantastic communicators and hard workers. Each issue that came up, they handled quickly and professionally, even while dealing with difficult insurance delays. I recommend them highly!
Reply from Erin Merryman
August 28th, 2024 07:07 PM
I'm truly delighted to hear your positive comments regarding your experience with Thrive Mortgage, Julia. We strive to make sure that our clients are well taken care of and any issues are resolved promptly and professionally. Thank you for...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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