
H
Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Mrs. Galloway did an amazing job with everything . Keeping us well informed and running the numbers like crazy! Keeping us in budget all the way to closing. Everything went smoothly and we can't thank her enough!
read more
As first time home buyers we had so many wuestions when it came to purchasing our first home. Erin and her team made the whole process so easy and exciting. I couldn't have asked for a better experience.
Reply from Erin Merryman
October 2nd, 2026 02:23 PM
Allyssia, I'm happy to hear that you found the home-buying process easy and exciting with me and the team at Highlands Residential Mortgage, Ltd. I'm grateful for your kind words and pleased we could provide a great experience for your first...
read more
Deanna always keeps me informed and is a pleasure to work with!
Deanna answered all of my questions in a timely manner!
Reply from Deanna Galloway
October 1st, 2026 04:47 PM
I'm pleased to know that I could address all your questions promptly, Paige. At Highlands Residential Mortgage, Ltd., providing timely and reliable information is a priority for me.
Working with Sandra was a great experience from start to finish. She was kind, patient, and genuinely helpful. She walked me through the entire process and made getting the loan much easier than I expected. I would defintely recommend her!
Reply from Sandra Krampota
September 28th, 2026 02:42 PM
I'm so pleased to know you had a great experience. My goal is to make the loan process as smooth and understandable as possible. Thank you very much for your kind words and recommendation!
Deanna was ready to talk and explain anything at the drop of a hat. She was informative, friendly, easy-to-reach, and she made the homebuying experience so stress free!
Reply from Deanna Galloway
October 1st, 2026 01:38 PM
Norris, I'm glad to hear that I was able to make the homebuying process stress-free for you. Being informative and accessible is important to me at Highlands Residential Mortgage, Ltd., and I'm pleased that it contributed positively to your...
read more
Super service as always
Reply from Sandra Krampota
September 28th, 2026 02:37 PM
Thanks again for another very kind review!
Wonderful, timely communication! Deanna laid out all of the options and let us pick the one that would give her the most work and she made it all happen with plenty of time to spare.
Reply from Deanna Galloway
September 29th, 2026 08:15 PM
Emily, I'm glad to hear that my communication met your expectations and that the process went smoothly. At Highlands Residential Mortgage, Ltd., I always strive to provide clear options and ensure everything is completed with time to spare....
read more
Deanna is what made this experience great. Her experience and expertise are second to none. She stayed on top of the file and moved it and communicated every step of the way, most professional! Deanna is without question, the best!
read more
Reply from Deanna Galloway
September 23rd, 2026 01:06 PM
LaNell, I'm grateful for your kind words and am happy to know that you found my experience and expertise valuable. At Highlands Residential Mortgage, Ltd., I strive to communicate effectively and manage each file with care. Thank you for recognizing...
read more
Great communication always ahead of the game .
Reply from Sandra Krampota
September 18th, 2026 06:24 PM
Lisa, thank you so much! I'm pleased that you felt everything was handled proactively. Ensuring a seamless experience is always my goal. I love working with true professionals like you!
1–10 of 2500
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
![]()