H
Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Sandra Krampota's knowledge and expertise in mortgage loans as well as her personal care of her clients is above and beyond expectations. She is also just great in providing information on the loan status to her clients and the selling and...
read more
Reply from Sandra Krampota
November 21st, 2024 04:15 PM
Hi Diana, Thank you so much for your kind review and for the perfect rating! I'm thrilled to hear that you're satisfied with the service you've received from me and Highlands Residential Mortgage, Ltd. It is my goal to provide a smooth and...
read more
Deanna and her team were outstanding throughout my loan application process. They kept everything organized and moved things along efficiently, providing clear updates at each step. Their professionalism and proactive communication made everything...
read more
Reply from Deanna Galloway
November 17th, 2024 03:27 PM
Thank you so much for your kind words, Fargo. I'm thrilled to hear you had such a positive experience with our team at Highlands Residential Mortgage, Ltd. It was a pleasure guiding you through the loan application process, and making sure...
read more
Deanna was amazing! She took her tike time to explain everything and made the process smooth and less stressful.
Reply from Deanna Galloway
November 17th, 2024 03:41 AM
Thank you so much for your kind words, Sabrina. I'm thrilled to hear that you found the process smooth and less stressful. It's my priority to ensure that my clients fully understand what's happening at each stage and I'm glad that this approach...
read more
Super easy process! Thank you so much!
Reply from Erin Merryman
November 4th, 2024 04:45 PM
I'm thrilled to hear you found the process so straightforward, Teresa! I'm here to keep things simple and efficient. Your positive feedback means the world to me and the entire team. Thank you so much for your 5-star rating.
Great team Erin and Melissa have always had my loans for the past 20 years the best in the business. .
Billy Dawson retired Remax agent.
Reply from Erin Merryman
October 31st, 2024 01:36 PM
Thank you so much for the glowing review, Billy! I'm thrilled that you've been satisfied with our service for the past 20 years. It's always a pleasure to work with you. I'm looking forward to assisting you with any future needs you may have....
read more
Everything from start to finish went perfectly. Communication was great and Deanna always found a solution to any issue that arose . Couldn't have asked for a better transaction .
Reply from Deanna Galloway
March 21st, 2025 04:52 PM
Kirby, I'm thrilled to hear that your experience was so positive! It was a pleasure working with you and making sure everything went smoothly. I'm glad I could help solve any issues along the way. Thank you for your kind words and for trusting...
read more
The service provided is what made my experience a great one! Erin is very dedicated and thorough, went above and beyond so that we could close early! Definitely recommend to anyone looking to buy a home!
Reply from Erin Merryman
October 29th, 2024 03:05 PM
I really appreciate your kind words, Jesse. It was a pleasure working with you and I'm glad I could help make your home buying experience a smooth one. It's always important to me to go the extra mile for my clients and I'm thrilled to hear...
read more
Love recommending Sandra to my clients. I know they will have a great experience and be well taken care of.
Reply from Sandra Krampota
January 22nd, 2025 04:55 PM
Thanks so much for your kind words. I truly appreciate your trust in me to take care of your clients. I love working with knowledgeable, trustworthy agents like yourself -we make a great team!
Everything about working with Erin and her team made this process easy!
Reply from Erin Merryman
October 24th, 2024 06:46 PM
I'm delighted to know that you found the process easy, Benjamin. It was an absolute pleasure working with you. Your positive feedback and 5-star rating genuinely mean a lot to me and our team. We strive to make the mortgage process as smooth...
read more
I've known Erin for many years but haven't had the opportunity to work with her. I work with several other lenders, and I have to say that I was SO impressed with Erin and her team - they exceeded all of my expectations and did such an incredible...
read more
Reply from Erin Merryman
October 18th, 2024 02:15 PM
Frances, thank you so much for the glowing review! I'm thrilled to hear that my team and I were able to impress you and exceed your expectations. I've always believed in delivering the best service possible, and it's wonderful to see that reflected...
read more
271–280 of 2500
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
