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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Deanna's knowledge is unmatched. She is always there for questions that arise during the home buying proces, rather it be the homebuyer or the Realtor like myself. You can tell that she really cares about getting her clients the best options...
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Reply from Deanna Galloway
March 3rd, 2025 11:29 AM
Thank you so much, Stephen! Your words mean a lot to me. I'm genuinely thrilled to hear that you find my commitment and knowledge helpful. It's important to me to be a reliable resource for both homebuyers and professionals like yourself. Helping...
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Great communication and always customer service first woth with Erin!
Reply from Erin Merryman
February 20th, 2025 04:02 PM
Thank you so much for your kind words, Leah! I'm thrilled to hear that you had a positive experience with the communication and customer service I strive to provide. Working with wonderful clients like you makes my job truly rewarding. If there's...
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The entire process was great! ! . The entire team was very pleasant and quickly responded to any questions or needs that arose. I would highly recommend them for anyone needing a loan. They helped me through this stressful time of downsizing...
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Reply from Erin Merryman
February 3rd, 2025 07:36 PM
Candace, I'm so glad to hear your experience with us was a positive one! It truly warms my heart to know we were able to help ease the stress of downsizing and make the transition to your new home smoother. We appreciate you choosing us and...
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Deanna was always available for questions and quick to respond!
Reply from Deanna Galloway
January 30th, 2025 09:30 PM
Hailey, thank you so much! I really appreciate you taking the time to leave such a kind review. I'm so glad I could be there for you during the process and make it as smooth as possible. It was a pleasure working with you.
Deanna and Nicole were great! 10/10, great at communicating and coaching me through the process as a first time homebuyer! Highly recommend!
Reply from Deanna Galloway
January 28th, 2025 02:26 AM
I'm delighted to hear that you had such a positive experience, Tyler! It was a pleasure guiding and assisting you throughout your first-time home buying process. Nicole and I strive to provide clear communication and support, and we're thrilled...
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Explained everything. Very cordial.
Reply from Deanna Galloway
January 22nd, 2025 06:00 AM
I'm glad to hear that you're satisfied with my service, Celina. Ensuring that my clients fully understand their mortgage terms is a top priority for me at Highlands Residential Mortgage, Ltd. I appreciate your kind words and your 5-star rating....
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Deanna is very knowledgeable about multiple lending options and programs available to clients. Very responsive. Her team is always available.
Reply from Deanna Galloway
January 22nd, 2025 03:23 AM
I'm thrilled to hear that you had such a positive experience working with me, Stephanie. Your feedback is greatly appreciated. I'm glad that my team and I were able to provide you with valuable information and responsive service. Your satisfaction...
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Working with Sandra Krampota at Highlands Mortgage was a completely different experience compared to the other lenders I spoke with. From the very beginning, she went above and beyond to make the process feel clear and manageable. Anytime I...
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Reply from Sandra Krampota
January 22nd, 2025 05:03 PM
I'm thrilled to hear your positive feedback, Brick! It was my pleasure to assist you throughout your mortgage process and I'm glad you felt supported and informed. I strongly believe in giving my clients have all the information they need to...
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Great communication, quick responses and very helpful when it came to asking questions.
Reply from Erin Merryman
January 16th, 2025 02:42 PM
Thank you so much for your feedback, Devin! I'm thrilled to hear that you found our communication to be great and our responses quick. I always strive to be as helpful as possible, especially when it comes to answering any questions you may...
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Constant updates! and also the app !
Reply from Erin Merryman
January 10th, 2025 11:11 PM
Thank you for the great feedback, Rosa! I'm glad to hear you found the constant updates and our app helpful. At Highlands Residential Mortgage, Ltd., we aim to provide the best possible service and your satisfaction is very important to us....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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