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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
Erin and her team were efficient, competent, proactive, and helpful
Reply from Erin Merryman
March 31st, 2025 02:12 PM
I'm thrilled to hear that you found my team and me efficient, competent, proactive, and helpful. It was a pleasure working with you, and I appreciate your kind words. Thank you for choosing to work with me and my team.
Erin is an expert in home loans. She explained the process and was always available to answer questions.
Reply from Erin Merryman
March 31st, 2025 02:13 PM
I'm thrilled to hear that you found my expertise and availability helpful in your home loan process. It was a pleasure assisting you, and I'm glad I could provide the support you needed. Thank you for your kind words and for choosing me and...
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Erin was always right on top of helping us refinance our home. She's a great communicator and has always helped us successfully in the past. We will continue to ask for her assistance in the future! She is highly recommended!!!!
Reply from Erin Merryman
March 31st, 2025 02:13 PM
I'm thrilled to hear about your positive experience with the refinancing process, Renee. It's always a pleasure to assist you, and I appreciate your kind words and recommendation. I look forward to working with you again in the future.
This was absolutely the smoothest , fastest loan approval for a home !! I tried to go thru several banks before this , horrible customer service. I’m sooo glad we chose Erin and highland bank. They made us feel as if we were the only customer...
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Reply from Erin Merryman
March 19th, 2025 06:50 PM
Thank you so much for the fantastic review, Cynthia! I'm thrilled to hear that your loan approval process was smooth and fast. It was a pleasure working with you and making sure you felt prioritized. I always aim to provide quick and attentive...
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erin made the process simple, she was extremely responsive , particularly when i was at work in Europe
amazing supporf
thank you Erin
Reply from Erin Merryman
March 12th, 2025 02:08 PM
Amy, thank you so much for your kind words! I'm thrilled to hear that the process was simple for you and that my responsiveness made a difference, especially with the time difference while you were in Europe. It was a pleasure working with...
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She was very attentive and informative. Always made time to explain things and was very easy to work with.
Reply from Deanna Galloway
March 8th, 2025 03:23 PM
Thank you so much, Daniel! I'm thrilled to hear that you felt supported throughout the process. It was a pleasure working with you, and I'm glad I could help make everything clear and straightforward. If you ever have more questions or need...
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Deanna was very much on top of things and helped with a lot of questions we had!
Reply from Deanna Galloway
March 8th, 2025 01:54 PM
Thank you so much for your kind words, Kacie! It was a pleasure working with you and helping with your questions. I'm thrilled to hear that you felt supported throughout the process. If you ever need anything in the future, please don't hesitate...
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Everything from start to end, it was easy and painless throughout the whole process. Thank you very much for all the help in completing this transaction!
Reply from Deanna Galloway
March 7th, 2025 04:37 PM
Raymond, I'm so thrilled to hear that you found the process easy and painless. It was a pleasure working with you, and I'm grateful for your trust and cooperation. If you ever need anything in the future, don't hesitate to reach out. Thank...
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exceptionail communication and service
Reply from Erin Merryman
March 4th, 2025 03:39 PM
Thank you so much for your kind words, Wendy! I'm thrilled to hear that you were happy with the communication and service. It was a pleasure working with you, and I'm delighted to have been part of your journey.
Deanna and her team were personable and very helpful.
Reply from Deanna Galloway
March 4th, 2025 02:26 PM
Thank you so much for your kind words, Robert! I'm thrilled to hear that you found our team personable and helpful. It was a pleasure working with you and being a part of your journey. If you ever need anything in the future, we're here for...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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