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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Very happy with service right from start to finish , very professional would recommend
Reply from Erin Merryman
April 11th, 2025 02:45 PM
I'm thrilled to hear that you were very happy with the service from start to finish. It was a pleasure assisting you, and I appreciate your recommendation.
I had a great experience working with Sandra. She was incredibly thorough in explaining the process and made sure I had all the required paperwork. She went above and beyond, calling and texting me to ensure everything was ready on time. The...
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Reply from Sandra Krampota
April 8th, 2025 02:33 PM
I'm delighted to hear about your great experience, Lourdes. It was a pleasure assisting you, and I'm glad I could provide the thorough guidance and support you needed. Thank you for your kind words and recommendation.
Great communication and service skills. Helped my clients from the UK close smoothly and in a timely manner!
Reply from Erin Merryman
April 7th, 2025 06:34 PM
I'm thrilled to hear that the communication and service met your expectations. It was a pleasure assisting your clients from the UK and ensuring a smooth and timely closing. Thank you for your positive feedback!
The app was helpful and Erin and her team were very responsive to questions and really helpful from start to finish.
Reply from Erin Merryman
April 4th, 2025 04:17 PM
I'm thrilled to hear that you found the app helpful and that our team was able to assist you effectively throughout the process. It was a pleasure working with you, and I appreciate your feedback.
Without Erin's expertise and determination we would not be building our forever home! She spent countless hours on our file for the last four years righting the wrongs of others. She was diligent, committed, and forthcoming throughout the journey....
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Reply from Erin Merryman
April 3rd, 2025 04:07 PM
I'm thrilled to hear about your positive experience and that I could be a part of your journey in building your forever home. It was a pleasure working with you over the last four years and ensuring everything was in place for your success....
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Erin is passionate about her work, she truly cares about the individuals she works with.
Reply from Erin Merryman
April 3rd, 2025 02:15 PM
I'm truly grateful for your kind words, Alma. It's my passion to help individuals like you, and I'm glad to know that my dedication came through in our interactions. If there's anything more I can assist you with, please feel free to reach...
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Extremely knowledgeable adn
Reply from Deanna Galloway
April 6th, 2025 10:22 AM
I'm glad to have been able to assist you, David. Thank you for your kind words. If you have any more questions or need further assistance in the future, please feel free to reach out.
help with everything and made everything easy and goo amazing communication
Reply from Deanna Galloway
April 5th, 2025 03:23 AM
I'm thrilled to hear that you found the process easy and appreciated the communication. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
Deanna was there- for every question, for every step of tbe way. She treated our loan like it was her own! Deanna and her team were very kind and helped us navigate every step of the loan. I can't imagine another lending team putting the time...
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Reply from Deanna Galloway
April 4th, 2025 11:49 AM
I'm thrilled to hear about your positive experience with the loan process. It was a pleasure to assist you, and I'm glad we were able to meet your expectations and close on time with great terms. Thank you for your kind words and for choosing...
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Erin was on top of EVERYTHING, the entire time. She is a pleasure to do business with, and I will have no reservations recommending her to my closest friends/family!
Reply from Erin Merryman
March 31st, 2025 02:12 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you throughout the process. Thank you for your kind words and for considering recommending me to your friends and family.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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