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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Sun
closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
She stayed in communication with me and made sure everything was done so we could close on time.
Reply from Deanna Galloway
July 25th, 2025 11:52 AM
I appreciate your feedback, D'Anne. Ensuring clear communication and keeping the process on track for a timely closing is always a priority for me. I'm delighted to know that you felt supported throughout the journey. Should you have any more...
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She was always available when we had any issues. Made the experience of getting a loan easy and quick
Reply from Deanna Galloway
July 24th, 2025 01:35 PM
I'm grateful for your feedback, Donna. It's wonderful to hear that I could be there whenever you needed assistance and help make the loan process both easy and quick for you. If you have any other questions or need further help down the road,...
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Great experience. Very helpful Very knowledgeable
Reply from Deanna Galloway
July 23rd, 2025 10:05 AM
Thanks so much, Kristy, for sharing your experience. I'm pleased to know that you found the process helpful and that my knowledge was valuable to you. If there's anything else you need or any questions you'd like to discuss, don't hesitate...
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Timely, easy to undertand communications, all questions aswered promptly. Great, attentive service with good results.
Reply from Erin Merryman
July 21st, 2025 01:31 PM
I'm very pleased to hear that you found my communication clear and timely, Wendy. Ensuring that all your questions are addressed promptly is a key part of the service I strive to provide. I'm glad that my attention to detail and service met...
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Deanna is very knowledgeable about the loan process and programs available. She is a great communicator and is effective at keeping all parties up to date and on track.
Reply from Deanna Galloway
July 22nd, 2025 12:02 PM
Thank you, Vickie, for your kind words. I'm really glad to hear that my communication and knowledge of the loan process made a positive impact during your experience. Keeping everyone informed and on track is always important to me. If you...
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Since I work night shift
Reply from Deanna Galloway
July 21st, 2025 10:06 AM
Thank you, Denver, for taking the time to share your situation. I understand that working a night shift can present unique challenges. If there's anything specific you need in terms of accommodating your schedule or if there are any questions...
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Erin is my go to lender.. she is on the ball and keeps in communication with everyone during the entire process. I know when Erin is handling any of my mortgage files we will have a smooth process.
Reply from Erin Merryman
July 17th, 2025 03:56 PM
Thank you, Kelly, for sharing your thoughts. It means a lot to me that you see me as your go-to lender and that you find our communication effective during the entire process. My priority is to ensure everything runs smoothly for you, and I'm...
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Very professional communication .
Went we have same curation was professional experienced.
Reply from Deanna Galloway
July 19th, 2025 07:54 PM
Thank you, Javier, for your thoughtful review. I'm glad to know that you found the communication professional and appreciated the experience throughout the process. Your feedback means a lot to me, and if there's anything more you need or wish...
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She always communicated with us and answered our questions.
Reply from Deanna Galloway
July 19th, 2025 02:51 PM
I'm pleased to know that you felt well-supported with communication and had your questions answered throughout the process. It means a lot to hear this. If there's anything else you need or want to discuss, please don't hesitate to get in touch....
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Erin was very responsive
Reply from Erin Merryman
July 15th, 2025 04:17 PM
I'm glad to hear that you appreciated my responsiveness, Kara. It's important to me to be there for my clients whenever they have questions or need assistance. If there's anything more I can do for you or any feedback you'd like to share about...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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