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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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closed
Mon
8:30 AM to 5 PM
Tues
8:30 AM to 5 PM
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Reviews from Web
Sandra is a loan expert. It's evident from her professional guidance that she has been in the business for years . Sandra meets you where you are and closes every loan on time you couldn't make a better choice. I'll use her again
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Reply from Sandra Krampota
August 1st, 2025 06:05 PM
Thank you, Erica, for your kind words and trust. I'm really pleased to know that my experience and professional guidance made a difference for you. Meeting every client's unique needs and ensuring timely closings is what I strive for. I look...
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Erin was very precise and fast in everything ahe did
Reply from Erin Merryman
August 1st, 2025 01:34 PM
Miesha, I appreciate your feedback on my precision and speed. It's important to me to ensure the process is efficient and accurate for my clients. If there are any other ways I can assist you or further support you in the future, feel free...
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Always open to communicaton and answering questions we weren't sure of.
Reply from Erin Merryman
August 1st, 2025 01:35 PM
Miguel, thank you for highlighting my commitment to open communication and answering your questions. Ensuring clarity throughout the process is a top priority for me. If you have any more questions or need further assistance in the future,...
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Erin far exceeded, our expectation and we feel fortunate to have been pointed in her direction. We wouldn't change a thing. With her guidance we closed a week early. Thank you and your team for being awesome!
Reply from Erin Merryman
August 3rd, 2025 12:46 PM
Michael, I'm genuinely grateful for your kind words and thrilled to hear that your experience exceeded your expectations. Closing a week early is a wonderful outcome, and I'm pleased that my guidance contributed to making that happen. Your...
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Seamless, easy, efficient, with a great and expereinced broker. thank you!! LOVE the APP!
Reply from Erin Merryman
July 29th, 2025 06:27 PM
Bradley, I'm thrilled to hear that you had a seamless and efficient experience. It's always my goal to make the process as smooth as possible while leveraging my experience for your benefit. I'm glad you found our app helpful too. If there's...
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Deanna made the entire process pleasant, and was there for us every step of the way...SHE IS THE BEST!!!!
Reply from Deanna Galloway
July 31st, 2025 11:33 AM
Richard, thank you for your wonderful feedback. I'm so glad to hear you found the process pleasant and felt supported throughout. Being there for my clients at every step is a priority for me, and I appreciate you recognizing that. If you ever...
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Deanna was such a pleasure to work with. I can honestly say this was the most efficient transaction I've had as a realtor. I can't wait to do another deal with Miss Deanna.
Reply from Deanna Galloway
July 29th, 2025 12:02 PM
Jolee, thank you so much for your kind words. It's wonderful to hear that you found the transaction efficient and enjoyable. Working with you was a real pleasure for me as well, and I look forward to the opportunity to collaborate on another...
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very good communicatio, I could call and ask questions and never felt like I was bothering anyone . everything was done in a timley manner!
Reply from Deanna Galloway
July 27th, 2025 04:16 PM
Landen, I'm thrilled to hear that you felt comfortable reaching out with questions and that everything was handled promptly. Making sure you never feel like a bother is important to me, and I'm glad that came through in your experience. If...
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Care and empathy as i went through the process .
Reply from Erin Merryman
July 24th, 2025 01:47 PM
Joseph, thank you for recognizing the care and empathy I aimed to provide during your mortgage process. It's important to me that clients feel supported every step of the way. If there's anything more I can do for you or any feedback you'd...
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service and communications was great.
Reply from Deanna Galloway
July 26th, 2025 11:18 AM
Thank you, Charles, for sharing your experience. I'm really pleased to hear that you were satisfied with the service and communication. If there's anything else I can assist you with or any questions you have in the future, feel free to get...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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