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Highlands Residential Mortgage, Ltd. - Housto...
A Higher Standard of Lending
Houston, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
We are repeat clients with Erin . She's just a pleasure to work. She is quick and efficient with her work. Very friendly. I would recommend her to anyone.
Reply from Erin Merryman
July 11th, 2025 01:21 PM
I'm so glad to hear that your experience with me has been enjoyable and efficient. It's always a pleasure working with you, and I truly appreciate your recommendation. Thank you for your continued trust and kind words, Rick!
Sandra was so kind and helpful and always made the whole process feel so easy. It was always so reassuring to know that Sandra had our back and was always available to provide helpful advice whenever we had questions.
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Reply from Sandra Krampota
July 14th, 2025 09:34 PM
I'm so glad to hear that you had a great experience, and I'm delighted I could be there to support you both. Thank you for sharing your kind words, and for trusting me to finance the mortgage on your new home. I hope you have many happy years...
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Erin provided me with all the information I needed and in a timely manner. She was friendly and easy to work with!
Reply from Erin Merryman
July 9th, 2025 05:58 PM
I'm so pleased to hear that you found the information provided helpful and timely. It's important to me to make the process as smooth and friendly as possible. Thank you for sharing your positive experience, Tara!
Erin made this experience great by providing answers to questions and getting our loan approved with utmost speed. Thanks Erin!
Reply from Erin Merryman
July 7th, 2025 03:10 PM
I'm thrilled to hear that your experience was so positive. Providing timely answers and ensuring a swift loan approval is always my goal. Thank you for your kind words, Regina.
We’ve worked with Erin on several home purchases, and her expertise is outstanding. She brings a wealth of knowledge and experience to the table, and her communication throughout the process is consistently clear and proactive. Every transaction...
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Reply from Erin Merryman
July 7th, 2025 03:01 PM
I am thrilled to hear about your positive experiences with each of your home purchases. It's wonderful to know that my expertise and communication have met your expectations. Thank you, Scott and Tommie, for your kind words and trust in my...
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Second time working with Erin. Most professional service. Very helpful & informative. Will highly recommend to our friends, neighbors, and family.
Reply from Erin Merryman
July 2nd, 2025 03:09 PM
I'm thrilled to hear that you had a positive experience working with me for the second time. It was a pleasure to assist you, and I appreciate your recommendation to your friends, neighbors, and family. Thank you for your kind words and trust...
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Very professional from beginning to end. Easy to understand instructions and the online portal was perfect.
Reply from Erin Merryman
July 1st, 2025 04:51 PM
I'm thrilled to hear that you found the process professional and the instructions easy to understand. I'm glad the online portal met your needs, and I appreciate your positive feedback. Thank you for choosing us to help.
Everything was perfect
Reply from Erin Merryman
June 27th, 2025 01:28 PM
I'm thrilled to hear that everything was perfect, Mark. It was a pleasure assisting you. Thank you for your wonderful feedback.
She was so kind and personable. She knew what she was doing and would follow through to get the job done. Very sweet.
Reply from Deanna Galloway
June 24th, 2025 06:48 PM
I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you, and I appreciate your kind words. If you need any further assistance, please feel free to reach out.
Deanna and her team Are fabulous. They communicate very well and very file closes on time.
Reply from Deanna Galloway
June 21st, 2025 07:06 PM
I'm thrilled to hear that you had a positive experience with our team. Effective communication and timely closings are priorities for us, and I'm glad we met your expectations. Thank you for your kind words, Tammy.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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