H
Heath-Rockwall, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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closed
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closed
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8:30 AM to 5 PM
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Reviews from Web
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Great communication and urgency level to keep us on track to meet our goals!
Reply from Zach Kent
October 8th, 2026 09:21 PM
It's wonderful to know that you felt guided throughout the process, Jillian. Keeping open communication and a focus on urgency is key to achieving our goals efficiently. If there's anything further I can assist with, just let me know.
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Buying or refinancing a home is one of the biggest financial decisions most people will ever make, and the lender you choose matters more than almost anything else. Working with John Aragon at Highlands Residential Mortgage made the entire...
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Reply from John Aragon
January 29th, 2026 03:42 PM
I'm truly grateful for your thoughtful feedback. I'm pleased to hear that you felt informed and supported throughout your home financing process. Ensuring clarity and reducing stress is always my aim, and it's gratifying to know that the communication...
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Communication is great.
Thinks outside the box for the best way to get the deal done.
Always has the best interest of the client in mind.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that you found our communication effective, Steven. It's important to me to explore every option to ensure we're finding the best solutions for each client. Keeping your interests at the forefront is a priority, and I'm pleased...
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Huge thank you to John Aragon Jr. and his team at Highlands Residential Mortgage Mortgage 👏We are beyond grateful for everything John did to quarterback both the sale and purchase of our new home. From start to finish, he truly led the team,...
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Reply from John Aragon
January 29th, 2026 03:42 PM
I genuinely appreciate the kind words and am thrilled to know that you felt supported throughout the process of both selling and purchasing your new home. Making sure everything goes smoothly is always my goal, and it’s encouraging to hear...
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Zach was always very great at communicating. He also was great at responding in a timely manner.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate you taking the time to share your experience, Giselle. Ensuring clear and timely communication is something I focus on, and I'm glad to hear it made a positive impact during our work together. If there's anything else you need,...
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Amazing team Kim helped out a lot answering all of our questions and calling to make sure we understood everything . would highly recommend them.
Reply from John Aragon
January 29th, 2026 03:42 PM
It's encouraging to hear that Kim provided such helpful support and ensured you understood everything clearly. I'm grateful for your recommendation and that our team could meet your needs. If you ever have further questions or require assistance,...
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We could not be more pleased with the results from working with Zach and his team. We had a very aggressive timeline to work within and they did even better than originally planned. Each and every individual we interacted with seemed to be...
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Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm truly glad to hear that you are pleased with the results, Mark. Meeting an aggressive timeline and ensuring everything goes smoothly is something I strive for. It's good to know that the team's courtesy and patience left a positive impression...
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Zach was great to work with!! I definately will use him again!
Reply from Zach Kent
October 8th, 2026 09:21 PM
It's great to hear that you had such a positive experience working together, Cherie. I'm looking forward to assisting you again in the future. If you have any questions or need further help, don't hesitate to reach out. Thank you for your feedback!...
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Communication on point
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your positive remarks on the communication, Laura. Ensuring clear and effective communication is a priority for me. If you have any questions or need further assistance, please don't hesitate to reach out.
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Promptness and clarity.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you for highlighting promptness and clarity in your experience, Ammar. It's important to me to ensure that everything is communicated clearly and efficiently. If you have any more questions or need further assistance, please feel free...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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