H
Heath-Rockwall, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Very helpful, provided options that suited us.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that you found the options I provided helpful. Ensuring that you have choices that meet your needs is important to me. If you have any more questions or need further assistance, feel free to contact me. Thank you for your feedback!...
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I was amazed by Ericka amd so thankful for her. She was able to get my buyers qualiied for more and knows her stuff. Thank you to her! She is amazing ❤️
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate you taking the time to share your positive experience, especially recognizing Ericka's efforts. It's great to hear how her expertise benefited your buyers. Thank you for choosing Highlands Residential Mortgage, and if you need...
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A lot of information coming at you at one time, and explanation coming afterwards. Need to reverse that order, imo.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you for sharing your feedback, Tina. I understand that getting information before it's fully explained can be overwhelming. I'll keep your suggestion in mind and work on improving the flow of information. If there's anything specific...
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Thank you, we had a smooth experience.
Reply from John Aragon
January 29th, 2026 03:42 PM
I'm pleased to know that your experience was smooth. It’s important to me that the process is straightforward for you. Should you have any questions or need further assistance in the future, feel free to reach out. Thank you for choosing Highlands...
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Wonderful advice, straight forward, great communication
Reply from Zach Kent
October 8th, 2026 09:21 PM
It's encouraging to know that you found the advice straightforward and communication effective, Jonathan. Clear guidance is important to me, and I'm pleased it made a difference in your experience. If you need anything further, don't hesitate...
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All my questions were answered quickly. The whole team was professional and helpful . And being able to complete so much electronically was great
Reply from John Aragon
January 29th, 2026 03:42 PM
It's reassuring to know that your questions were answered promptly and that you found the team professional and helpful. I’m glad the electronic process added convenience to your experience. If there's anything else I can assist you with in...
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Smooth as glass. Very friendly. On top of things .highly recommended
Thanks for everything, Joe
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm pleased to hear your experience was so smooth and positive, Joseph. Your recommendation means a lot. If you ever have more questions or need further assistance, I'm here to help. Thank you for choosing Highlands Residential Mortgage!
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The team at Highlands Residential Mortgage was excellent . They were very thorough & attentive to our needs.
Reply from Zach Kent
October 8th, 2026 09:21 PM
I appreciate your feedback. It's great to know that the team at Highlands Residential Mortgage met your needs with thoroughness and attentiveness. If there's anything more I can do to support you in the future, please feel free to get in touch....
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Zach and his team at Highlands Mortgage were instrumental in laying out different scenarios for my buyer for his first home purchase in Texas. The communication and video updates were amazing throughout the transaction to closing day!
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm glad to hear that the communication and video updates were effective and supportive throughout the transaction for your buyer's first home purchase in Texas, Leslie. Ensuring clarity and providing various scenarios are essential parts of...
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Erika was great with me walked me through everything!
Reply from John Aragon
January 29th, 2026 03:42 PM
It's good to hear that Erika was able to guide you through everything so effectively. I appreciate you taking the time to share your experience. If you have any more questions or need further assistance, please don't hesitate to get in touch....
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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