H
Heath-Rockwall, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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The whole team was amazing and Kimberly went above and beyond to make everything work out for us in purchasing our dream home in spite of numerous issues that came up.
Reply from John Aragon
February 17th, 2026 05:10 PM
I'm pleased to hear that Kimberly and the team were able to support you through the challenges of purchasing your dream home, Rachel. Making everything work out despite the obstacles is what we're here for. If there's anything more I can assist...
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Honesty truthful
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you for highlighting honesty and truthfulness, Daniel. I believe these qualities are fundamental to building trust and ensuring a positive experience. If you need further assistance or have any questions, please feel free to reach out....
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John Aragon, Kim and his team are absolutely fantastic to work with. They provide full transparency, timely communication and a process that puts your mind at ease. Highly recommend Highlands Residential for your home needs!
Reply from John Aragon
February 2nd, 2026 03:17 PM
It's great to hear that you had such a positive experience with our team, Kyle. Delivering transparency and timely communication is key in my approach, and I'm pleased it helped make the process easier for you. Thank you for your recommendation...
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Great company and great team!!! They helped secure a loan for my family and I so we could purchase our first home! Erika and John both are wonderful and provided so much help as we navigated a first home purchase!
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Reply from John Aragon
January 29th, 2026 03:42 PM
I'm truly pleased to hear that you and your family had a positive experience securing your first home loan, Monica. It was a pleasure working with Erika to assist you through this important milestone. If there's anything else you need as you...
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I'd like for you to replace , on this survey, the name John Aragon with Aaron Stelly, who actually took care of my questions and loan process! Because of Aaron's guidance, I was able to purchase my lake property .
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Reply from John Aragon
January 29th, 2026 03:42 PM
Julie, it sounds like Aaron Stelly played an important role in guiding you through your loan process. I'm glad to hear that he was able to assist you with purchasing your lake property. If there's anything else I can do for you, please don't...
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Very helpful and smooth easy process
Reply from John Aragon
January 29th, 2026 03:42 PM
I'm pleased to hear that you found the process smooth and helpful, Samuel. Making the mortgage journey as easy as possible is always my aim. If you ever have any questions or need further assistance, feel free to reach out. Thank you for choosing...
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Kim and her team did a fantastic job to get us the mortgage we needed. We love our house and I will only call Highlands for any mortgage needs in the future!
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Very good group of people to work with! Made our fist home buying experience easy and enjoyable!
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Thank you so much for your hard work, dedication, and for truly making my client a priority—especially given the tight time crunch. Your responsiveness, professionalism, and commitment did not go unnoticed and made a significant difference...
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Reply from John Aragon
January 29th, 2026 03:42 PM
Andria, your words are sincerely appreciated. I'm glad that I could help your client within the necessary timeframe. Ensuring that the process was handled with professionalism and responsiveness is always a priority. It was a pleasure collaborating...
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We truly enjoyed working with John and the team at Highland Mortgage. We originally started the process with another mortgage company, but it quickly became overwhelming. The process kept getting extended, the requests felt endless, and it...
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Reply from John Aragon
January 29th, 2026 03:42 PM
Liliana, I'm glad to hear that I was able to help make your experience with the mortgage process more manageable and less stressful. I'm pleased that the quick turnaround time met your needs, even with the holiday season in play. Communication...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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