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Heath-Rockwall, Allen, TX

A Higher Standard of Lending

Allen, TX
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Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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5 Star
97%
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2%
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Reviews from Web
  • L
    Laurel R
    Melissa, TX
    Posted on February 24th, 2025 12:11 PM
    Everything was so organized and so easy to follow and complete. Everything was great!
    Reply from John Aragon
    January 29th, 2026 03:42 PM
    Thank you so much, Laurel! I'm thrilled to hear that you found the process organized and easy to follow. It was a pleasure working with you, and I'm glad everything met your expectations. If you ever need assistance in the future, feel free...
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  • J
    Joseph M C
    Frisco, TX
    Posted on February 11th, 2025 12:16 PM
    Everyone was very attentive and available to explain the process and answer Any questions we may have
    Reply from John Aragon
    January 29th, 2026 03:42 PM
    Thanks so much for your kind words, Joseph. I'm thrilled to hear that you felt well-supported during the process. My goal is always to make sure you have all the information and assistance you need. If you ever have more questions or need anything...
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  • Encompass
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    Tracy T L
    Austin, TX
    Posted on February 4th, 2025 10:07 PM
    Zach and his team were excellent to work with. They communication throughout the process was great. They were able to get us CTC in a matter of days! Great work and I will introduce Zach to future clients. Having a rockstar lending team is...
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    Reply from Zach Kent
    October 8th, 2026 09:21 PM
    Wow, Tracy, this review truly made my day! Hearing that my team and I provided an excellent experience, especially with the clear communication and quick CTC, is exactly what we strive for. Knowing you'd recommend me to future clients means...
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  • P
    Peter M T
    Greenville, TX
    Posted on February 1st, 2025 04:31 PM
    We jad had or second great experience with John and highlands. i would recommend them to friends and famil.
    Reply from John Aragon
    January 29th, 2026 03:42 PM
    Wow, Peter, thanks so much for the awesome review! It means a lot to me that you had another great experience working with me and Highlands Residential Mortgage. I really appreciate you recommending us to your friends and family – that's the...
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  • Encompass
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    Olyn B N
    Austin, TX
    Posted on February 1st, 2025 11:50 AM
    Zach and Team made our buying experience stress free and timely. His attention to detail, continual communication through the process, and care of clients is second to none. Would recommend the team to anyone looking to purchase a home . Top...
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    Reply from Zach Kent
    October 8th, 2026 09:21 PM
    Wow, Olyn, this review absolutely made my day! Hearing that we were able to make your home buying experience stress-free and timely is exactly what we strive for. I really appreciate you highlighting our attention to detail and communication...
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  • C
    Clay W
    Kaufman, TX
    Posted on January 3rd, 2025 01:12 PM
    John Aragon and his team at Highland Residential Mortgage provided excellent service. The communication and efficiency throughout the whole process was above and beyond. This was our second time using John for our mortgage needs and we will...
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    Reply from John Aragon
    January 29th, 2026 03:42 PM
    It's truly heartwarming to hear such positive feedback, Clay. I'm thrilled to know my team and I could provide the service you expected and deserve. Your trust and recommendation means a lot to us. We greatly appreciate your continued support...
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    Luke T
    Mount Vernon, TX
    Posted on December 31st, 2024 03:38 PM
    Zach was knowledgable & punctual when it came to all deadlines. I will continue to refer clients to him.
    Reply from Zach Kent
    October 8th, 2026 09:21 PM
    Hi Luke! Thank you for your high rating and wonderful feedback. I'm glad to hear that you had a great experience with me at Highlands Residential Mortgage, Ltd. Your satisfaction is my top priority and I appreciate your recognition of my timely...
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  • Encompass
    J
    Juan P Z
    Dallas, TX
    Posted on December 31st, 2024 02:49 PM
    Zach and his team were very attentive and responsive and made the process stress free. I will certainly be recommending them!
    Reply from Zach Kent
    October 8th, 2026 09:21 PM
    I'm thrilled to hear that you found our process stress-free, Juan, and that my team and I were able to provide you with attentive and responsive service. Your satisfaction is our top priority at Highlands Residential Mortgage, Ltd. We are so...
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  • Encompass
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    Andrea P
    Plano, TX
    Posted on December 30th, 2024 09:56 PM
    so personable and always delivers what he promises!
    Reply from Zach Kent
    October 8th, 2026 09:21 PM
    I'm absolutely thrilled to hear that you had such a positive experience, Andrea! It was my pleasure to help you through the process and I always strive to deliver on my promises. Thank you for your kind words and the stellar rating. I hope...
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  • Encompass
    R
    Rickey F
    Mount Vernon, TX
    Posted on December 27th, 2024 12:39 PM
    Zach managed the process in a very timely manner. I was kept up to date on the process and had quick responses to questions when I needed information.
    Reply from Zach Kent
    October 8th, 2026 09:21 PM
    Really appreciate your kind words, Rickey! It was my pleasure to help you navigate through the process. I strive to keep everything timely and communication clear for the benefit of clients like you. Feel free to reach out if you need anything...
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    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Pacific Standard Time (PST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.