H
Heath-Rockwall, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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Business Hours
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closed
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closed
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8:30 AM to 5 PM(Open now)
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Reviews from Web
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Everyone was very responsive and the process was very smooth
Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm thrilled to hear that you found the process smooth and everyone responsive. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
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Zach Kent
Reply from Zach Kent
October 8th, 2026 09:21 PM
Thank you for the perfect rating, Michael. I'm glad to know that you had a positive experience. If there's anything more I can assist you with, please feel free to reach out.
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This is our 2nd mortgage experience with Zach and once again he was amazing to work with even emailing and texting on the weekends He was always on top of every detail and and all our questions along the way .I would and have recommended Zach...
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Reply from Zach Kent
October 8th, 2026 09:21 PM
I'm thrilled to hear about your positive experience with me for the second time. It was my pleasure to assist you through the mortgage process and to be available whenever you needed. Thank you for your recommendations; they mean a lot to me....
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Great communication. Zach and his team worked very quickly with us and helped us understand the process very well as first time home buyers.
Reply from Zach Kent
October 8th, 2026 09:21 PM
Donald, I truly appreciate your kind words and am thrilled to hear that you had a positive experience with us at Highlands Residential Mortgage. It was a pleasure working with you and guiding you through the home buying process. My team and...
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We had an amazing experience with Highlands Residential Mortgage throughout our home-buying process. From the beginning, Zach and the team were professional, responsive, and supportive. They took the time to explain every step of the mortgage...
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Reply from Zach Kent
October 8th, 2026 09:21 PM
Scott, thank you so much for your kind words and for taking the time to share your experience. It was a pleasure working with you throughout your home-buying journey. I'm thrilled to hear that you felt supported and informed every step of the...
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Professional closing team
app works no hitches
timely communication
smooth process
Reply from John Aragon
January 29th, 2026 03:42 PM
Thanks for the great feedback, Jerrold. I'm thrilled to hear that you had a smooth experience with our team at Highlands Residential Mortgage. We strive to keep everything seamless and efficient, and it's wonderful to know the app and communication...
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I've had the privilege of working alongside Zach Kent on my first transaction, and I can confidently say they are one of the best in the business. As a realtor, it’s crucial to have a reliable loan officer who not only knows the ins and outs...
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Reply from Zach Kent
October 8th, 2026 09:21 PM
Thao, thank you so much for your kind words! It was truly a pleasure working with you on your first transaction. As a loan officer, I strive to make the process as smooth and transparent as possible, so it means a lot to hear that you found...
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It was a very pleasant experience working with Zack. He not only helped us have a clear view of the whole process but made us feel confident that we were in good hands. He was very responsive, professional and always maintained positive attitude....
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Reply from Zach Kent
October 8th, 2026 09:21 PM
Hi Han, Thank you so much for your kind words and for taking the time to leave such a wonderful review. I'm thrilled to hear that you felt confident and well-supported throughout the process. It was a pleasure working with you, especially with...
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Finding a way to make things happen when they might not be straight forward
Reply from John Aragon
January 29th, 2026 03:42 PM
Jordan, I'm thrilled to hear that you were satisfied with the service. It was a pleasure working through the challenges with you, and I'm glad we could find a way to make things happen. Your support means a lot to me. If you ever need anything...
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Jason, was clear, thorough, and always quick to respond to any question or concern. He has my trust and confidence!
Reply from John Aragon
January 29th, 2026 03:42 PM
Hi Ryan, thanks so much for your review! I’m thrilled to hear about your experience with Jason. He’s truly dedicated to ensuring our clients feel informed and supported throughout the process. Your trust and confidence mean a lot to us, and...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Pacific Standard Time (PST)
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