H
Highlands Residential Mortgage, Ltd. - Baltim...
A Higher Standard of Lending
Baltimore, MD
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Gene Frazier
Initiall, I didn't believe Gene would be able to my daughter qualified for a mortgage, she had so many obstacles working against her but he figured it out and my daughter became a homeowner!
Reply from Gene Frazier
September 14th, 2025 12:11 PM
I'm pleased to know that together we were able to navigate the challenges and help your daughter achieve homeownership. It's fulfilling to see such effort pay off. If you or your daughter have any questions moving forward, please feel free...
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for
Gene Frazier
They are very good
Reply from Gene Frazier
August 29th, 2025 09:27 PM
Thanks, Tonia, for taking the time to share your feedback. I'm glad to hear that you had a positive experience. If there's anything more you need or any questions come up, please feel free to reach out. I'm here to help whenever you need it....
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Sigal Covaliu
Sigal communicated excellent throughout the entire transaction and did a wonderful job explaining everything my client had Qs about. It made for a smooth transaction for our client.
Reply from Sigal Covaliu
August 28th, 2025 04:41 PM
Thank you, Megan, for your review. I'm happy to know that my communication made the transaction smooth and that the explanations provided were helpful for your client. It's always my aim to ensure everyone feels informed and confident throughout...
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Sigal Covaliu
Sigal answered all the many questions I had with grace and patience which was appreciated. She pushed this through with a quick turn around for me and it was smooth!
Reply from Sigal Covaliu
August 26th, 2025 09:38 PM
Thank you, Nichole, for sharing your experience. I'm so glad to hear that I could assist you with all your questions and make the process as smooth as possible. Your appreciation of the quick turnaround means a lot to me. If there's anything...
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for
Gene Frazier
customer service I would definitely use your business again.
Reply from Gene Frazier
August 23rd, 2025 12:46 PM
Larry, thank you for your positive feedback. I'm pleased to hear that you found our customer service satisfactory enough to consider returning in the future. If there's ever anything more I can do to assist or if you have questions down the...
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Gene Frazier
Gene and his entire team did a phenomenal job at managing potential pitfalls, communicating properly, being highly responsive, and overall did a phenomenal job on quickly closing on my loan.
Reply from Gene Frazier
August 22nd, 2025 12:58 PM
Thank you, Rian, for your kind words. I'm delighted to hear that my team and I could effectively manage potential challenges and keep communication clear and responsive. Closing your loan swiftly was our priority, and I'm glad we could deliver...
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Gene Frazier
Gene provided great advice for now and the future based on his expertise. The other team members Ann and Sandy were very responsive when I had questions. Ann even returned my call while she was on vacation. Overall, a friendly, knowlegeable...
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Reply from Gene Frazier
August 21st, 2025 01:28 PM
Lashawn, thank you for your kind review. It's fulfilling to know that the advice and support I provided met your expectations. Ann and Sandy are indeed attentive and dedicated, and I'm glad they were responsive to your needs, even going above...
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Chris made the home buying process easy. He answered all of our questions completely and quickly. He was on top of the entire process and made himself available to us and our agent. Working with Chris has been a Great experience and we hope...
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Reply from Chris Fratta
August 7th, 2025 01:36 PM
Anthony and Kelly! Thank you again for your business and confidence. Please do not hesitate to call me with any future questions or referrals. Enjoy your new home!
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Chris is also a pleasure to do business with. He's always first-class, professional, diligent & resonsiveness from start to finish!
Reply from Chris Fratta
August 5th, 2025 09:19 PM
Thanks, Joe! Working with agents like yourself makes everyone's job easier!
for
Gene Frazier
Gene and his team must be magicians because this homebuy experience must definitely seemed like magic. I'm still in awh of how quick and fast we came over obstacles in a short period of time. I truly appreciate everything. Thank you Gene, hats...
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Reply from Gene Frazier
August 4th, 2025 02:29 AM
Michelle, it's wonderful to hear that your homebuying experience felt so seamless. I'm thrilled that we were able to navigate obstacles swiftly and make the process feel almost magical for you. Your kind words mean a lot, and I will certainly...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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