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Highlands Residential Mortgage, Ltd. - Baltim...
A Higher Standard of Lending
Baltimore, MD
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
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Sigal Covaliu
Sigal kept us informed thd entire time. My second time closing with her and this was even smoother than the worst. Look forward to working with her on a deal in the future.
Reply from Sigal Covaliu
July 29th, 2025 11:03 AM
I'm really pleased to hear that your second closing with me went so smoothly, Charles. Keeping you informed throughout the process is always my priority, and I'm glad it contributed to a positive experience for you. I look forward to the opportunity...
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Sigal Covaliu
Sigal Covaliu is simply THEE BEST!!! The way she went to battle for my client on an issue that was preventing us from getting the CTC, was nothing short of amazing!!! Her determination and tenacity, her drive and willingness not to accept an...
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Reply from Sigal Covaliu
July 28th, 2025 10:29 AM
Thank you so much, Sam, for your incredibly kind words. It was important to me to ensure the best possible outcome for your client, and I'm glad we were able to overcome the challenges to get the results needed. Your appreciation of my efforts...
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Gene Frazier
Mr. Frazier and his team always deliver great service. If I have clients who come to me with another lender who cannot complete their home financing, I refer them to Gene and he gets the loan approved.
Reply from Gene Frazier
July 24th, 2025 11:57 AM
Vernada, I appreciate your trust and confidence in me and my team. It's always rewarding to know that you're satisfied with the service we provide. I take pride in finding solutions for challenging home financing situations, and I'm grateful...
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Gene Frazier
Wow, where do I begin? Gene and Ann made an initially disappointing and frustrating process seamless and phenomenal. My hand was held every step of the way. The team was always available and always engaged with me and communicated very thoroughly....
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Reply from Gene Frazier
July 24th, 2025 11:19 AM
Halle, I'm genuinely grateful for your feedback. It's heartening to know that Ann and I were able to turn a frustrating experience into something seamless for you. Holding your hand through each step and ensuring clear and thorough communication...
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Gene Frazier
Gene Frazier's guidance in his pushing to help you get what you need to achieve on your house is great and I greatly appreciate Gene Frazier and his team
Reply from Gene Frazier
July 23rd, 2025 06:28 PM
Michael, thank you for your kind words. I'm truly pleased that my guidance was helpful in achieving your homeownership goals. It's a pleasure to hear that you appreciated the support from my team and me throughout the process. Please know I'm...
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Gene Frazier
Gene and Ann were always super responsive and helpful throughout the process. They made things easy to understand.
Reply from Gene Frazier
July 22nd, 2025 02:30 PM
Thank you, Jordan, for taking the time to share your experience. I'm pleased to hear that you found Ann and me to be responsive and helpful. Making the process easy to understand is something we strive for, and I'm glad it resonated with you....
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Gene Frazier
Gene Frazier and his team moved quickly and efficiently to make sure that we were able to get everything processed so that we were ready to go by closing. He was very knowledgeable about the different loan products and helped us to make a well...
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Reply from Gene Frazier
July 20th, 2025 11:26 AM
Thank you, Ambria, for sharing your experience. I'm glad to hear that you felt the process was quick and efficient. It's important to me that you were well-informed about your loan options, and knowing that the communication met your expectations...
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Gene Frazier
This was my first experience with Gene Frazier. My buyer client chose him. When I first interviewed Gene, I knew that my buyer was in capable and experienced hands. I was immediately at peace. The process proved me right. Gene and his assistant...
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Reply from Gene Frazier
July 19th, 2025 03:58 PM
Thank you, Sukhjiwan, for sharing your experience. I'm glad to know that from our initial conversation, you felt confident about the service your client would receive. It's rewarding to hear that the process confirmed your initial impressions....
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Sigal Covaliu
Sigal explored every option possible for my pre-approval and did not give up until we were able to get things done!
Reply from Sigal Covaliu
June 29th, 2025 06:02 PM
I'm glad to hear that we were able to explore all options for your pre-approval successfully. It was a pleasure working with you, and I appreciate your positive feedback. If you have any further questions or need assistance in the future, please...
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Gene Frazier
open communication regarding the process
Reply from Gene Frazier
June 21st, 2025 10:22 PM
Thank you, Sharon, for highlighting the open communication you experienced during the process. I'm glad I could assist you, and I appreciate your feedback.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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