
H
Highlands Residential Mortgage, Ltd. - Baltim...
A Higher Standard of Lending
Baltimore, MD

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
We searched high and low for a home for these buyers, some issue popped up during the process and Chris was able to navigate, pivot and communicate to the buyer what we needed to do to get to the table.
Reply from Chris Fratta
May 9th, 2025 01:23 PM
I appreciate everything you do for your clients!
Very knowledgeable, straightforward, and helpful!
Reply from Gene Frazier
May 8th, 2025 06:05 PM
I'm glad to hear that you found my assistance knowledgeable and helpful. It was a pleasure working with you, and I appreciate your feedback. If you have any further questions or need assistance in the future, please feel free to reach out.
We never had to wait to hear from Chris. He was very helpful in all areas and was always availabl. He is one of the reasons I was able to get my house!
Reply from Chris Fratta
May 6th, 2025 01:25 PM
Jordan, thank you for the 5-star review! I know you're going to enjoy your new home. Please don't hesitate to call me with any question, or if you know of anyone who could benefit from my help.
great communication, prompt, and professional
Reply from Gene Frazier
May 7th, 2025 01:33 PM
I'm thrilled to hear that you found the communication great and appreciated the prompt and professional service. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Thank you for your kind words.
Gene was incredibly generous with his time and expertise throughout the entire process. My husband and I are first time homebuyers and Gene thoroughly and happily answered any and all questions that we had. He was truly a trusted advisor throughout...
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Reply from Gene Frazier
April 29th, 2025 03:41 PM
Thank you so much for your kind words! It was truly a pleasure to walk alongside you and Jason through your first homebuying journey. I'm grateful for the trust you placed in me and honored to have been part of such an important milestone in...
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Chris was extremely thorough and patient without being overwhelming. We felt like we had all of the information we needed and the space to ask any question without feeling (too) overwhelmed with everything that was out there. It was especially...
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Reply from Chris Fratta
April 24th, 2025 02:12 PM
Thank you for allowing me to be a part of this HUGE life milestone! Enjoy your new home, and please do not hesitate to contact me with any future questions or referrals!
My buyer clients were very happy. Gene made the process smooth the whole time. I was continuously informed of the status of of my clients loan up to clear to close. Gene is knowledgeable , friendly and professional.
Reply from Gene Frazier
April 11th, 2025 10:02 PM
I'm thrilled to hear that your buyer clients were very happy with the process. It was a pleasure to keep you informed and ensure a smooth experience up to the clear to close. Thank you for your kind words about my knowledge, friendliness, and...
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Excellent communication and made fo sure clie f was informed and made it to the closing table.
Reply from Gene Frazier
April 5th, 2025 01:44 PM
I'm glad to hear that you were satisfied with the communication throughout the process, Candace. It was a pleasure ensuring you were well-informed and successfully reached the closing table. Thank you for your feedback and for choosing Highlands...
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Sigal was able to close our deal a week earlier than schedule.
The experience with working with Gene and the entide team. Has been top tier!
Reply from Gene Frazier
April 2nd, 2025 01:00 PM
I'm thrilled to hear that your experience working with me and the entire team at Highlands Residential Mortgage, Ltd. has been top-tier. It was a pleasure assisting you, and your feedback is greatly appreciated.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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