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Highlands Residential Mortgage, Ltd. - Baltim...
A Higher Standard of Lending
Baltimore, MD
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
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closed
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closed
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8:30 AM to 5 PM
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Reviews from Web
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Great service and great communication. I appreciate Chris' patience with me as this was my first House, he was thorough and helped me get everything in that I needed. Always responsive and quick to get back.
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Reply from Chris Fratta
March 27th, 2025 02:04 PM
Steven, congratulations on the purchase of your first home! Thank you for entrusting me with this huge, lifetime milestone! Please do not ever hesitate to reach out with any future questions or referrals.
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Gene Frazier
My clients had another lender before Gene, one referred to them from a friend. After they submitted thier first offer, they decided it was important to move on to another lender. When I referred them to Gene and he took the time to have a video...
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Reply from Gene Frazier
March 26th, 2025 07:06 PM
Thanks, Gersha! Always a pleasure collaborating with a true professional like you that gives her clients expert representation and compassionate care.
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Gene Frazier
The personal touch my wife and I received from Gene and his staff was truly exceptional—it felt like we were part of the family. Gene made the entire process simple and stress-free, creating a welcoming space where we could ask any questions...
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Reply from Gene Frazier
March 26th, 2025 07:07 PM
Thanks for the kind words, Rudy! It was my pleasure and honor to serve you!
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Chris and his staff were responsive and knowledgeable
Reply from Chris Fratta
March 17th, 2025 02:32 PM
Thanks, Heath! We appreciate your business and confidence. Please do not hesitate to call with any future questions. And please, if you know of any friends or family that could benefit from our expertise, please let me know. Thanks.
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Gene Frazier
Gene's ability to explain complex financial concepts in a way that was easy for my partner and I to understand. Also, his protectiveness to keep us informed about the status of our loan application was Impeccable.
Reply from Gene Frazier
March 3rd, 2025 04:48 PM
Thanks, Audrey! You and John were a pleasure to work with and I'm honored to have played a role in the next steps towards building your financial future. Congratulations again and thank you!
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Chris was very helpful to me being a first time home buyer. He explained everything in ways I understood and took time to make sure I understood everything.
Reply from Chris Fratta
February 17th, 2025 03:35 PM
Congratulations on your new home! Huge milestone and I appreciated your trust and confidence in me and my team.
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Excellent communication and quick quality service, couldn't recommend highly enough!
Reply from Chris Fratta
February 10th, 2025 03:43 PM
Thank you, Erik! I appreciated your cooperation and trust. Enjoy your new home!
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Sigal Covaliu
Sigal was very professional but personable. Her feeding of information was exemplary. She was always ahead of the game, allowing us to get everything in order prior to date required. I am truly greatful for her support and could not have asked...
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Reply from Sigal Covaliu
February 11th, 2025 03:27 PM
Keon, your kind words truly mean a lot to me. I enjoyed working with you and am so glad I could make the process as smooth as possible. Helping people achieve their homeownership dreams is the most rewarding part of my job, and knowing I made...
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Great communication and advice. Took the time to walk us through first time home buying process.
Reply from Chris Fratta
February 7th, 2025 02:48 PM
Thank you, Stephanie! I know you and Erik will enjoy your new home. Please do not hesitate to reach out with any future questions. Thank you!
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Chris kept me informed and answered all of my questions along the way.
Reply from Chris Fratta
February 5th, 2025 06:42 PM
Jaimie, thank you for taking the time to write a review. I always strive to provide 5-Star Service, so I would love any feedback you have for me in what I could have done differently. I know it had been a stressful time for you given that you...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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