F
Four Corners, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Heather was on top of the game. Ready to close earlier than the date given. Was always keeping me informed in everything going on during the process. I was very impressed with her integrity and work ethic.
Reply from Heather Helmer
October 1st, 2025 08:37 PM
Thank you, Monica. It is nice to hear positive feedback. It was a pleasure working with you. Please feel free to reach out anytime if need help with a mortgage in the future!
Website is very easy to navigate. Carolyn communicates her expertise in a very professional manner.
Reply from Carolyn Knigge
October 4th, 2025 12:03 PM
Thank you for your feedback, Linda. I'm pleased to know you found the website user-friendly and appreciated the professional communication. Ensuring a smooth experience at Highlands Residential Mortgage, Ltd. is always my goal. If there's anything...
read more
Very professional, knowledgeable, and friendly!
Reply from Carolyn Knigge
October 3rd, 2025 05:56 PM
It's great to hear that you found my approach professional, knowledgeable, and friendly. I always strive to provide a supportive experience for everyone I work with at Highlands Residential Mortgage, Ltd. Thank you for your feedback, Ray.
Heather kept in communication with me all the time. She answered questions in timely manner.
Reply from Heather Helmer
September 18th, 2025 06:21 PM
Thank you, Shelly, for your review. It was a pleasure working with you and let me know if you all ever need anything in the future with mortgages. Enjoy your place in College Station!
Heather's expierience, honesty, diligence and demeanor.
Reply from Heather Helmer
September 16th, 2025 02:09 PM
Thank you, Adrian. I really appreciate your review. So happy for you all. I wish you and your family many blessings in your new home! I am always a phone call away if have questions on mortgages.
Heather was Awesome, she made the process easy and was always available for any questions or concerns we had.
Reply from Heather Helmer
September 15th, 2025 02:44 PM
So happy to get a chance to work with you all. It was a pleasure. I am always a phone call away if have any future questions.
Working with Heather was great because she knows her stuff. She kept us informed every step of the way.
Reply from Heather Helmer
September 15th, 2025 02:43 PM
Thank you Robert. It was a pleasure working with you all. I am always a phone call away if need anything regarding house or mortgage questions.
Heather is always a pleasure to work with. She is always on top of it all and communicates that to her clients. She knows her business and always closes with a very positive experience for all parties.
Reply from Heather Helmer
September 2nd, 2025 09:48 PM
Thank you! Always a pleasure working with you too! I am always a phone call away.
Communication and the up front personal interaction. Always willing to help!
Reply from Heather Helmer
August 29th, 2025 02:06 PM
Thank you for the review! It was a pleasure working with you all. I am always here if you all ever have any questions or need a mortgage. Wishing you a safe move down and many blessed years in the new house! Enjoy!
was wonderful! She held our hand and gave us great info on what were the next steps to take. She was always available, except Sundays, to accept communication.
Reply from Cynthia Eason
August 24th, 2025 07:12 PM
Thank you for your thoughtful review, Ann. I'm so pleased to hear that you found my guidance helpful throughout the process and that the communication met your expectations. Being there for my clients is important to me, and I appreciate your...
read more
31–40 of 166
About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
