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Carolyn Knigge - Sr. Loan Officer in Allen, TX

Carolyn Knigge

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Sr. Loan Officer

5.0
(12)
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Location & Business Hours
Business Hours
Fri
8:30 AM to 5 PM
Sat
closed
Sun
closed
Overall Ratings
5.0
(12)
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Reviews from Web
  • 5.0
    Encompass
    S
    Shayla D M
    Spring, TX
    Posted on June 6th, 2026 01:03 PM
    Carolyn was absolutely the best and sweetest person. She was very communicative and whenever I had a question she would know the answer right away or would make sure to get that answer for me. the amount of work she put in really showed and...
    read more
    Reply from Carolyn Knigge
    June 9th, 2026 01:04 PM
    Shayla, I appreciate your kind words and am so glad to hear that you had a smooth experience. Communication is something I prioritize, and it’s wonderful to know that it made a positive impact on your journey. If you have any more questions...
    read more
  • 5.0
    Encompass
    L
    Laura C S
    Huntsville, TX
    Posted on January 31st, 2026 01:20 PM
    Carolyn helped us for almost 2 years with great service. She answered all our questions and gave great advice. Her personality and encouragement helped me tremendously.
    Reply from Carolyn Knigge
    February 3rd, 2026 08:31 PM
    Laura, I'm grateful for your feedback. Supporting you over the past couple of years has been a rewarding experience. I'm pleased to hear that my guidance and encouragement were helpful. If you have any further questions or need advice in the...
    read more
  • 5.0
    Encompass
    E
    Evan B
    Conroe, TX
    Posted on November 18th, 2025 05:47 PM
    Carolyn was wonderful and professional. I hope to work with her again soon.
    Reply from Carolyn Knigge
    November 21st, 2025 05:47 PM
    I'm pleased to know you had a positive experience, Evan. It was a privilege to work with you, and I'm looking forward to the opportunity to assist you again at Highlands Residential Mortgage, Ltd. If there's anything you need in the meantime,...
    read more
  • 5.0
    Encompass
    R
    Richard R W
    Conroe, TX
    Posted on November 15th, 2025 01:46 PM
    We dont know what we would've done without the great care of Carolyn. She took every moment to explain to us and walk us through things throughly. She made our decision so much easier, she has been a blessing.
    read more
    Reply from Carolyn Knigge
    November 18th, 2025 01:47 PM
    Richard, I'm truly glad to hear that my support made a significant impact during your decision-making process. It's important to me to ensure that every step is clear and supportive for my clients. Your words mean a great deal, and I'm grateful...
    read more
  • 5.0
    Encompass
    A
    Aimee E W
    Conroe, TX
    Posted on November 15th, 2025 11:46 AM
    We had a lot of questions as first time home buyers and she was always so patient and kind and great ar explaining things. She always went above and beyond for us!
    Reply from Carolyn Knigge
    November 18th, 2025 08:05 PM
    Aimee, I'm glad I could be there to answer all your questions and help guide you through the home buying process. It's important to me to provide clear explanations and be supportive, especially for first-time buyers. Thank you for your kind...
    read more
  • 5.0
    Encompass
    L
    Linda B C
    Montgomery, TX
    Posted on October 1st, 2025 12:02 PM
    Website is very easy to navigate. Carolyn communicates her expertise in a very professional manner.
    Reply from Carolyn Knigge
    October 4th, 2025 12:03 PM
    Thank you for your feedback, Linda. I'm pleased to know you found the website user-friendly and appreciated the professional communication. Ensuring a smooth experience at Highlands Residential Mortgage, Ltd. is always my goal. If there's anything...
    read more
  • 5.0
    Encompass
    R
    Ray F
    Montgomery, TX
    Posted on September 30th, 2025 05:54 PM
    Very professional, knowledgeable, and friendly!
    Reply from Carolyn Knigge
    October 3rd, 2025 05:56 PM
    It's great to hear that you found my approach professional, knowledgeable, and friendly. I always strive to provide a supportive experience for everyone I work with at Highlands Residential Mortgage, Ltd. Thank you for your feedback, Ray.
  • 5.0
    Encompass
    A
    Andrew L M
    Spring, TX
    Posted on August 11th, 2025 11:16 AM
    Carolyn is so sweet and worked with us on everything. She is so smart and informative and could answer every question we had. She's the best!!
    Reply from Carolyn Knigge
    August 14th, 2025 11:18 AM
    Andrew, thank you for such a generous review. I'm so glad to hear that you found working together both informative and enjoyable. Your kind words mean a lot to me, and I'm delighted I could assist with all your questions. It's always my aim...
    read more
  • 5.0
    Encompass
    R
    Rita G R
    Conroe, TX
    Posted on July 13th, 2025 01:26 AM
    Highly efficient and professional!
    Reply from Carolyn Knigge
    July 16th, 2025 01:28 AM
    Rita, thank you so much for your kind words. I'm glad to hear you found the process efficient and professional. It was a pleasure working with you at Highlands Residential Mortgage, Ltd. Your feedback means a lot to me.
  • 5.0
    Encompass
    D
    David A
    Conroe, TX
    Posted on March 26th, 2025 09:39 PM
    Carolyn was extremely helpful. Any questions we had she was there to answer. Her answers were informative. We could not have had a better experience. We would highly recommend Carolyn to anyone in need of her services.
    read more
    Reply from Carolyn Knigge
    March 26th, 2025 11:53 PM
    I'm thrilled to hear that you had such a positive experience. It was a pleasure assisting you, and I appreciate your recommendation. Thank you for your kind words and trust in my services at Highlands Residential Mortgage, Ltd.
  • 10 of 12
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Reverse Loans
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
    111
    /850
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    Year Started

    1977

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 221410
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.