
F
Four Corners, Allen, TX
A Higher Standard of Lending
Allen, TX

Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
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Reviews from Web
They were very accommodating and helpful. Fast and easy closing.
Reply from Heather Helmer
July 15th, 2026 03:25 PM
Thank you, George, for the feedback. It was a pleasure working with you all. If you ever have questions on your mortgage or getting another one in the future, I am always here to help. Enjoy your new home and being by family!
Just constant help easy to get in contact with
great follow up atta k problems and issues that came up quickly
Reply from Cynthia Eason
July 16th, 2026 05:59 PM
Austin, I'm glad to hear that you found it easy to get in contact with me and that my follow-up was helpful. Addressing any problems or issues promptly is important to me, and I'm pleased it made a positive impact on your experience. If there's...
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communication
Reply from Cynthia Eason
July 16th, 2026 04:40 PM
Laura, I appreciate you taking the time to leave a review. If you have any specific feedback or additional thoughts you'd like to share about your experience, please feel free to reach out to me directly. Your input is valued and helps me continue...
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Heather demonstrated excellent communication throughout the process. She kept us informed with timely updates, patiently answered our questions, and was consistently available and responsive.
Reply from Heather Helmer
July 6th, 2026 04:17 PM
Thank you for your feedback. It was a pleasure helping you all with the purchase of your home. If I can ever help in the future, please don't hesitate to contact me. Wishing you many blessed memories in your new home with your beautiful family!...
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Carolyn was absolutely the best and sweetest person. She was very communicative and whenever I had a question she would know the answer right away or would make sure to get that answer for me. the amount of work she put in really showed and...
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Reply from Carolyn Knigge
June 9th, 2026 01:04 PM
Shayla, I appreciate your kind words and am so glad to hear that you had a smooth experience. Communication is something I prioritize, and it’s wonderful to know that it made a positive impact on your journey. If you have any more questions...
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Working with Heather Helmer was an absolute pleasure from start to finish! She stayed on top of every detail throughout the entire transaction and kept constant communication with me as the Realtor, as well as with our clients.Heather and her...
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Reply from Heather Helmer
May 27th, 2026 06:08 PM
Thank you so much for your feedback and wonderful review. It was a pleasure working with you. You stay on top of your transactions and clients as well. I look forward to closing many more loans with you in the future!
Overall it was easier than expexted
Reply from Heather Helmer
May 27th, 2026 06:09 PM
It was a pleasure working with you all. Enjoy your new home!
Heather was amazing. Prompt, professional and answered all my
Reply from Heather Helmer
May 12th, 2026 03:07 PM
Thank you Rose. It was a pleasure working with you too. I look forward to working with you again in the future!
Heather provided great communication and work hard for our client. I will diffently use her services again.
Reply from Heather Helmer
May 12th, 2026 03:06 PM
Thank you Christopher. It was a pleasure working with you. I look forward to working with you again!
Excellent service provided throughout the process. Deadlines were met through sending reminders and keeping up with all itmes needed and pending. Ms. Helmer is very professional, friendly and patient as she explained everything very clearly....
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Reply from Heather Helmer
May 4th, 2026 03:40 PM
Thank you Cynthia for the reveiw. Always a pleasure working with you all. I hope you enjoy the property! I am always here if need me for mortgage questions.
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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