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Heather Helmer - Highlands Residential Mortgage, Ltd. in Harlingen, TX

Heather Helmer

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Highlands Residential Mortgage, Ltd.

4.96
(126)
Company Logo
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture...... Show More
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Location & Business Hours
Friday
8:30 AM to 5:00 PM
Saturday
closed
Sunday
closed
Overall Ratings
4.96
(126)
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Reviews from Web
  • 5.0
    Encompass
    R
    Rose L S
    Montgomery, TX
    Posted on May 12th, 2026 01:01 PM
    Heather was amazing. Prompt, professional and answered all my
    Reply from Heather Helmer
    May 12th, 2026 03:07 PM
    Thank you Rose. It was a pleasure working with you too. I look forward to working with you again in the future!
  • 5.0
    Encompass
    C
    Christopher D L R
    Brownsville, TX
    Posted on May 12th, 2026 12:41 PM
    Heather provided great communication and work hard for our client. I will diffently use her services again.
    Reply from Heather Helmer
    May 12th, 2026 03:06 PM
    Thank you Christopher. It was a pleasure working with you. I look forward to working with you again!
  • 5.0
    Encompass
    C
    Cynthia A C
    Brownsville, TX
    Posted on May 4th, 2026 03:25 PM
    Excellent service provided throughout the process. Deadlines were met through sending reminders and keeping up with all itmes needed and pending. Ms. Helmer is very professional, friendly and patient as she explained everything very clearly....
    read more
    Reply from Heather Helmer
    May 4th, 2026 03:40 PM
    Thank you Cynthia for the reveiw. Always a pleasure working with you all. I hope you enjoy the property! I am always here if need me for mortgage questions.
  • 5.0
    Encompass
    R
    Ruben C
    Brownsville, TX
    Posted on May 3rd, 2026 01:47 PM
    Great communication and everything was done on time.
    Reply from Heather Helmer
    May 4th, 2026 03:39 PM
    Thank you Ruben. It was a pleasure working with you all. It is always great working with repeat customers. I am always here if you all have any mortgage questions. Enjoy your investment!
  • 5.0
    Encompass
    R
    Regan A M
    Weslaco, TX
    Posted on March 22nd, 2026 05:02 PM
    our experience with Heather was excellent
    Reply from Heather Helmer
    March 23rd, 2026 05:36 PM
    Thank you Regan. It was a pleasure working with you all. I am so excited for you all. I am always here if you ever have any mortgage questions. Enjoy your new home!
  • 5.0
    Encompass
    I
    Ismael S
    Brownsville, TX
    Posted on February 5th, 2026 12:09 AM
    Heather is so professional and kind. She made sure everything was taken care of and down to the T. If there were any issues she would take care of them and made sure they would either do corrections and or get the right information,
    Reply from Heather Helmer
    February 5th, 2026 06:29 PM
    Thank you, Ismael. It was a pleasure working with you. I am always here if you have any future questions on home loans. Enjoy your new home!
  • 5.0
    Encompass
    V
    Vanessa T
    Brownsville, TX
    Posted on December 23rd, 2025 07:13 PM
    Heather is a joy to work with, she is patience, listens and anawers all of my clients questions wether they are first time home buyers or investors. This file we had was a hard one but Heather worked countionasly worked on the file to see what...
    read more
    Reply from Heather Helmer
    December 26th, 2025 07:14 PM
    I truly appreciate your kind words, Vanessa. It was a pleasure to assist with your client's challenging file and find a suitable solution. I'm committed to being available beyond traditional hours to ensure that all questions are addressed...
    read more
  • 5.0
    Encompass
    J
    Jessica E W
    San Benito, TX
    Posted on October 6th, 2025 01:43 AM
    I love Heather and she made our first home buying experience a great one
    Reply from Heather Helmer
    October 9th, 2025 03:39 PM
    I'm really glad to hear that you had a positive experience with your first home purchase, Jessica. It was a pleasure to assist you through the process. If there’s anything more I can do or if you have any questions down the road, please feel...
    read more
  • 5.0
    Encompass
    M
    Monica G
    San Benito, TX
    Posted on October 1st, 2025 06:04 PM
    Heather was on top of the game. Ready to close earlier than the date given. Was always keeping me informed in everything going on during the process. I was very impressed with her integrity and work ethic.
    Reply from Heather Helmer
    October 1st, 2025 08:37 PM
    Thank you, Monica. It is nice to hear positive feedback. It was a pleasure working with you. Please feel free to reach out anytime if need help with a mortgage in the future!
  • 4.83
    Encompass
    S
    Shelly M
    College Station, TX
    Posted on September 18th, 2025 05:04 PM
    Heather kept in communication with me all the time. She answered questions in timely manner.
    Reply from Heather Helmer
    September 18th, 2025 06:21 PM
    Thank you, Shelly, for your review. It was a pleasure working with you and let me know if you all ever need anything in the future with mortgages. Enjoy your place in College Station!
  • 10 of 126
    About
    Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do. We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Mortgage Lending
    FHA Loans
    VA Loans
    Government Loans
    Purchase Loans
    Refinance Loans
    First Time Homebuyer Loans
    Conventional Loans
    View All
    169
    /850
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    Time Zone

    Eastern Standard Time (EST)
    Disclaimer

    Equal Housing Opportunity

    An Equal Housing Lender | Highlands Residential Mortgage, Ltd is located at 950 W. Bethany Drive, Suite 800 - Allen, TX 75013. | NMLS Identifier # 134871 www.nmlsconsumeraccess.org | A Texas Limited Liability Company registered under The Texas Department of Savings and Mortgage Lending Division of Licensing | Operating with the following licenses: AL Consumer Credit License #21266; AR Combination Mortgage Banker-Broker-Servicer License #109369; Arizona Mortgage Banker License #BK-1011006; CA-Licensed by the Department of Business Oversight under the California Residential Mortgage Lending Act, Finance Lender Licensee #4131240; CO Colorado Mortgage Company Registration #134871. Regulated by the Division of Real Estate.; DC Mortgage Lender License #MLB134871; FL Mortgage Lender License #MLD968; GA Mortgage Lender License/Registration #37908; IA Mortgage Banker License #2018-0120; IL Illinois Residential Mortgage Licensee NMLS ID MB.6761013R (www.nmlsconsumeraccess.org). License by the Illinois Division of Banking, 320 West Washington St., Springfield, IL 62786, (217) 782-3000.; IN-DFI Mortgage Lending License #30529; KS Mortgage Company License #MC.0025127; KY Mortgage Company License #MC390233; LA Residential Mortgage Lending License; MD Mortgage Lender License #06-20712; MI Licensed by the Mississippi Department of Banking and Consumer Finance #134871 / Minn. Stat. Ann. § 58A.20; MO Company License #16-2132; NC Mortgage Lender License #L-157614; NE Mortgage Banker License #NE134871; NJ-Licensed mortgage banker n.s.--N.J. Department of Banking #134871; NM Mortgage Loan Company License; OH General Loan Law Certificate of Registration #GL.502014.000; OH Residential Mortgage Lending Act Certificate of Registration #MBMB.850279.000; OK Mortgage Broker License #MB002229; OK Mortgage Lender License #ML010007; Oregon Mortgage Lender License ML-5891; SC-BFI Mortgage Lender / Servicer License #MLS – 134871; TN Mortgage License #115557; TX-Texas – SML Mortgage Banker Registration #134871 https://www.sml.texas.gov/ConsumerInformation/tdsml_consumer_complaints.html; VA- Virginia Broker License #MC-5729. Virginia Lender License NMLS ID MC-5729 (www.nmlsconsumeraccess.org) NMLS ID #40889VA; Pennsylvania Lender License #75616; WA Consumer Loan Company License #CL-134871. This is not an offer for extension of credit or a commitment to lend.