F
Four Corners, Allen, TX
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Cynthia was amazing from start to finish! Her expertise was helpful and comforting through the whole process. Not being familiar with the whole process she would answer any questions we had. We are very grateful to have such a caring lender...
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Reply from Cynthia Eason
March 23rd, 2026 08:07 PM
Jaclyn, I'm very pleased to hear that you felt supported and well-informed throughout the process. It's important to me to ensure my clients feel confident, especially when they're navigating unfamiliar territory. Your kind words are genuinely...
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I've been working with Cynthia for many years. Her bubbly attitude is catching and it's so fun working with her. She also knows her business and she's always my first call when I have questions about loans and lending. I always enjoy working...
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Reply from Cynthia Eason
March 20th, 2026 01:15 PM
Jessica, thank you for sharing your experience. It's great to know that my approach has been helpful and enjoyable for you over the years. I'm grateful for your trust and confidence in my abilities, and I'm always here to assist with any lending...
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Cynthia's communication is top notch. She's very knowledgeable and always willing to answer any and all questions she can. Love working with her!
Reply from Cynthia Eason
February 18th, 2026 06:50 PM
I'm glad to know you've had a positive experience with my communication and knowledge, Alyssa. It's important to me to be available for any questions you have, and I really value your appreciation. Working with you has been a pleasure, and...
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Heather is so professional and kind. She made sure everything was taken care of and down to the T. If there were any issues she would take care of them and made sure they would either do corrections and or get the right information,
Reply from Heather Helmer
February 5th, 2026 06:29 PM
Thank you, Ismael. It was a pleasure working with you. I am always here if you have any future questions on home loans. Enjoy your new home!
Carolyn helped us for almost 2 years with great service. She answered all our questions and gave great advice. Her personality and encouragement helped me tremendously.
Reply from Carolyn Knigge
February 3rd, 2026 08:31 PM
Laura, I'm grateful for your feedback. Supporting you over the past couple of years has been a rewarding experience. I'm pleased to hear that my guidance and encouragement were helpful. If you have any further questions or need advice in the...
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Heather is a joy to work with, she is patience, listens and anawers all of my clients questions wether they are first time home buyers or investors. This file we had was a hard one but Heather worked countionasly worked on the file to see what...
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Reply from Heather Helmer
December 26th, 2025 07:14 PM
I truly appreciate your kind words, Vanessa. It was a pleasure to assist with your client's challenging file and find a suitable solution. I'm committed to being available beyond traditional hours to ensure that all questions are addressed...
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Carolyn was wonderful and professional. I hope to work with her again soon.
Reply from Carolyn Knigge
November 21st, 2025 05:47 PM
I'm pleased to know you had a positive experience, Evan. It was a privilege to work with you, and I'm looking forward to the opportunity to assist you again at Highlands Residential Mortgage, Ltd. If there's anything you need in the meantime,...
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We dont know what we would've done without the great care of Carolyn. She took every moment to explain to us and walk us through things throughly. She made our decision so much easier, she has been a blessing.
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Reply from Carolyn Knigge
November 18th, 2025 01:47 PM
Richard, I'm truly glad to hear that my support made a significant impact during your decision-making process. It's important to me to ensure that every step is clear and supportive for my clients. Your words mean a great deal, and I'm grateful...
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We had a lot of questions as first time home buyers and she was always so patient and kind and great ar explaining things. She always went above and beyond for us!
Reply from Carolyn Knigge
November 18th, 2025 08:05 PM
Aimee, I'm glad I could be there to answer all your questions and help guide you through the home buying process. It's important to me to provide clear explanations and be supportive, especially for first-time buyers. Thank you for your kind...
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I love Heather and she made our first home buying experience a great one
Reply from Heather Helmer
October 9th, 2025 03:39 PM
I'm really glad to hear that you had a positive experience with your first home purchase, Jessica. It was a pleasure to assist you through the process. If there’s anything more I can do or if you have any questions down the road, please feel...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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