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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Jeff and his team were amazing at explaining everything and extremely quick to respond!
Reply from Jeffery Brooks
May 5th, 2025 03:52 AM
I'm thrilled to hear that you found our explanations helpful and appreciated our quick responses. It was a pleasure working with you, and thank you for your kind words about our team at Highlands Residential Mortgage, Ltd.
Jeff and his team stayed on top of everything when it came to our loan, which was not an easy process for us throughout the journe, but he made sure we were well informed about what we needed and took very good care of us thoughout the whole...
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Reply from Jeffery Brooks
May 4th, 2025 07:03 PM
I'm glad to hear that you felt well-informed and supported throughout your loan process. It was important to me and the team to ensure you were taken care of every step of the way. Thank you for your feedback, and please feel free to reach...
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The team kept me informed and explained everything along the way. I was guided through their process and all the team members were very friendly.
Reply from Jeffery Brooks
April 29th, 2025 05:17 PM
I'm thrilled to hear that you had a positive experience with us at Highlands Residential Mortgage, Ltd. It's great to know that our team was able to keep you informed and provide guidance throughout the process. Your feedback about our team's...
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Good comunication
Reply from Jeffery Brooks
April 17th, 2025 01:17 AM
I'm glad to hear that you were satisfied with the communication, Neha. It was a pleasure assisting you. If you have any further questions or need assistance, please feel free to reach out.
Thank you Jeff for Turing our loan around so quickly. Definitely will reach out in the future!
Reply from Jeffery Brooks
April 3rd, 2025 04:31 PM
I'm thrilled to hear that you were pleased with the quick turnaround on your loan. It was a pleasure assisting you, and I look forward to working with you again in the future. Thank you for your kind words!
Jeff and his team worked with me and my situation as a business owner to get my deal done quickly and efficiently. Everyone was looking out for my best interests and helping me navigate the entire process with ease. This is my second time working...
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Reply from Jeffery Brooks
April 3rd, 2025 02:29 PM
I'm thrilled to hear that your experience with us was smooth and efficient. It was a pleasure working with you again, and I'm glad we could assist you effectively as a business owner. Thank you for your kind words and continued trust in our...
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communication all the way through
Reply from Jeffery Brooks
April 2nd, 2025 07:40 PM
I'm glad to hear that the communication throughout the process met your expectations. It was a pleasure assisting you at Highlands Residential Mortgage, Ltd. If you have any further questions or need assistance, please feel free to reach out....
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Jeff and his team saved the the day. They were open, honest, and transparent. They did exactly what they said they could do. There w zero confusion and wondering with Jeff and his team..They bring calm to this side of the world with mortgage...
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Reply from Jeffery Brooks
April 2nd, 2025 12:06 PM
I'm thrilled to hear that you had such a positive experience with us. It was a pleasure assisting you, and I’m glad we could provide the support and clarity you needed during the mortgage process. Thank you for your kind words and recommendation....
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Jeff helped me to close on my house under unexpected situations within 3 weeks. I genuinely appreciate his and his team's effort for my case.
Reply from Jeffery Brooks
March 30th, 2025 12:24 PM
I'm thrilled to hear that we could help you close on your house within such a short timeframe, even under unexpected circumstances. It was truly a team effort, and I appreciate your kind words about our service. Thank you for choosing Highlands...
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Jeff and his Team were great. He was available immidiately whenever I had a question or needed something explained. He was honest and listened to what I needed and worked with me to make sure all parties were happy. I felt he had a personal...
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Reply from Jeffery Brooks
March 7th, 2025 04:28 PM
Thank you so much, Jeniffer, for your kind words. I'm really glad to hear that you had such a positive experience. It's always my goal to ensure that the process is smooth and that my clients feel comfortable and informed every step of the...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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