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Highlands Residential Mortgage, Ltd. - Allen,...
A Higher Standard of Lending
Allen, TX
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture... Show More
Location & Business Hours
Business Hours
Tues
8:30 AM to 5 PM(Open now)
Wed
8:30 AM to 5 PM
Thu
8:30 AM to 5 PM
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Reviews from Web
Highly functinal and efficient team and systems. I had a great experience in interactions with both.
Reply from Jeffery Brooks
March 2nd, 2025 07:57 AM
Thank you so much for your kind words, Lasse. I'm thrilled to hear that you found our team and systems both functional and efficient. It was a pleasure working with you, and I'm glad we could provide a great experience. If you ever have more...
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Jeff was oustanding!
Great communication and follow up up.
He was kind, patient and extremely professional.
Reply from Jeffery Brooks
March 1st, 2025 02:10 PM
Gia, thank you so much for your kind words! I'm thrilled to hear that you had a positive experience. It was a pleasure working with you, and I'm glad that the communication and follow-up met your expectations. Your feedback truly means a lot...
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After having to transfer from a different mortgage company, Jeffery Brooks and his team worked around the clock and keeping me updating almost daily on the process to quickly get my home loan approved. I could cry with how happy they made me...
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Reply from Jeffery Brooks
February 23rd, 2025 08:44 PM
Whitney-Savoi, I can't tell you how much your words mean to me and my team. It's incredibly gratifying to hear that we could make such a significant difference in your home-buying journey. We strive to treat every client as a unique individual,...
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Great transaction
Reply from Jeffery Brooks
February 22nd, 2025 08:26 PM
Thank you so much, Kirk! I'm thrilled to hear that you had a great transaction experience. It's always my goal to ensure everything goes smoothly for my clients, and I'm glad to know we hit the mark with you. If you need anything in the future,...
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I recommend Jeffery Brooks. He is exceptional communication skills and efficiency in closing deals quickly. His team is highly responsive and dedicated to providing a smooth and prompt closing process. You can rely on them to help you close...
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Reply from Jeffery Brooks
February 18th, 2025 03:34 PM
Thank you so much, Analyn! I'm thrilled to hear that you had such a positive experience. It was a pleasure working with you, and I'm glad my team and I could make the process smooth and efficient. We strive to ensure that everything goes as...
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Jeff is very helpful and communicative
Reply from Jeffery Brooks
February 8th, 2025 12:12 PM
Shafali, it was a pleasure working with you! I appreciate you taking the time to share your experience and I'm so glad I could make the process smooth and easy for you. I look forward to helping you with any future mortgage needs.
I had a great experience with Highland Residential Mortgage. They were attentive, followed up consistently, and took the time to understand my needs. Finding the right loan for my unique situation was a priority for them, and they made the...
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Reply from Jeffery Brooks
February 1st, 2025 05:22 PM
Emily, thank you so much for the wonderful review! I'm so glad to hear you had a great experience with us at Highlands Residential Mortgage. It means a lot to me personally to know that we were able to make the process smooth and stress-free...
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Excellent communication
Reply from Jeffery Brooks
January 28th, 2025 01:26 PM
I'm thrilled to hear you found our communication to be excellent, Lori. It's my top priority to ensure the mortgage process is as smooth and straightforward as possible. I appreciate your positive feedback and the 5-star rating. It was a pleasure...
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10/10 experience all around. I would recommend Jeff + team to anyone.
Reply from Jeffery Brooks
January 12th, 2025 09:31 PM
I'm truly humbled by your positive feedback, Brooke! It's fantastic to know you had a 10/10 experience with our team at Highlands Residential Mortgage, Ltd. Your recommendation means a lot to us. Looking forward to assisting you again in the...
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Always so helpfull. Knowledge and understanding and we trust that he is going to help us make the best decision for our family
Reply from Jeffery Brooks
December 22nd, 2024 12:45 AM
Thank you so much for the stellar review, Derek! I'm thrilled to hear that you found my services helpful. Your trust is important to me, and I'm glad to see that you felt confident in the decisions we made for your family. It's always my goal...
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About
Highlands Residential Mortgage was created in 2010 in the midst of uncertainty and rapid change in the mortgage industry. A group of like-minded seasoned veterans came together to create a company with an employee-focused culture. A culture that values its members both personally and professionally and a company built on the idea that the customer comes first! We believe Highlands is such a place. Our Mission to value people drives everything we do.
We have the vision to be the world’s most respected mortgage brand. To accomplish this, we have created a culture that supports our team members, so they can deliver unmatched service and products to our customers and industry partners, while fulfilling the American Dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
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